Horrible service and horrible attitude - The Rooftop by JG Beverly Hills - Kaufe eine Reservierung
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🤮 1/5 - Horrible service and horrible attitude
By 👻 @Uria E, 08/18/2022 3:00 am
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I usually don’t write reviews, but in this case I felt compelled. Horrible service and horrible attitude. My wife and I invited friends who were visiting from new york to have cocktails at the rooftop. We were all looking forward to the experience at this heavily advertised venue. Shortly after we sat down the waitress literally kicked us out because we didn’t order a main dish! Apparently “you can only sit down if every person in the group is ordering a main dish”. Although we ordered appetizers and 5 cocktails, that didn’t qualify us for a table. The waitress didn’t even give us time to finish our cocktails, and just charged us and showed us the way out. You’d think that they needed our table to sit other people, but the restaurant was half empty. The server talked down to us and we all felt highly embarrassed and disappointed. The service staff could greatly benefit by undergoing sensitivity training and an attitude of inclusiveness.
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