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The Grotto @ Rayavadee (Hotel guests only) Ao Nang Reviews from The Last Year
Sunset dinner, very special
We booked a Dinner reservation and timed it so we could watch the sun set. Absolutely amazing views and beautiful sunset. It all felt very special, perfect for a romantic couples meal for sure. The food was of high quality and the Seafood Platter we had was delicious and huge! Overall I felt the service was good, staff were happy to take pictures for us and were friendly. The price was a bit eye watering to be honest but it did feel very special and we have some amazing pictures and memories. Overall very satisfied with location, atmosphere & food. Highly recommend for a special evening.
Disappointing Treatment at The Grotto: Rayavadee's Managerial Misstep on April 5th Lunch
My recent visit to The Grotto, nestled within the Rayavadee resort in Railay Beach, Thailand, left me deeply dissatisfied—not due to the food, which was passable, but rather the abysmal treatment we received from the restaurant manager. Despite the decent decor and acceptable cuisine, it was the manager's attitude that truly soured our experience. Right from the moment we stepped in, it was evident that we were not regarded as valued guests. Instead, we felt like mere afterthoughts, undeserving of even the most basic courtesy. The manager's hospitality seemed reserved exclusively for hotel guests, relegating us, mere diners, to a secondary status. The experience only worsened during the ordering process, with the manager displaying a notable degree of aggression and unprofessionalism. This was particularly distressing for my wife, who felt even more slighted by the manager's attitude while inquiring about the drink options. Furthermore, our disappointment was compounded when we discovered discrepancies between the menus, with one lacking water options. Despite bringing this to the manager's attention, she failed to address the issue adequately, instead displaying frustration when we sought clarification. Throughout the entire ordeal, the manager's indifference was palpable. She barely spared us a glance, let alone extending a greeting or showing any interest in our satisfaction. It seemed as though our presence was nothing more than an inconvenience to her, with her disdain thinly veiled. This stark contrast between her warm demeanor towards hotel guests and the cold indifference towards us was not only disappointing but deeply disheartening. While the food and decor were passable, they were overshadowed by the manager's attitude, which tainted the entire dining experience. It is truly disheartening to feel unwelcome in an establishment that prides itself on hospitality. In the future, I will be seeking dining options elsewhere, where all patrons are treated with the respect and courtesy they rightfully deserve.
A view to die for
Beautiful setting with spectacular sunset in a cave with live music. The food is of a very high quality, if very expensive. The service lets the experience down, there are either not enough staff to service the guests or they are not been trained well enough (slow service and not very attentive) but are friendly when you can catch their attention. If they can sort this out if would be amazing as opposed to very good.
Food is not good
The view is beautiful but the food is not good. Staff is friendly but not enthusiastic. We had way more expectations on the restaurant. A bit disappointed.
Beautiful meal & setting, but mediocre service
Firstly, the views are absolutely stunning, as was the food. We couldn’t fault the setting or our meal itself. The only thing we have to mark down for is that initially the staff could not have been more attentive and helpful; frequently refilling our wine, chatting with us etc, which you’d expect when paying what we did for a 3 course meal here. After we had finished our starter, the staff became less attentive. We waited a long time between courses, and had to top up our own wine. We also had to ask them for the desert menu. We felt as though when another family arrived, who were maybe paying more than us became the priority. We would have understood the lack of service had the place been busy, but we were one of only four tables at any one time. This service towards the end of our meal really did change our opinion on the place, as they like to remind people they are exclusive/private, so their service should reflect this.
Fantastic Restaurant and Views
My husband and I dined at the Grotto to celebrate his 40th birthday. The food was excellent and views at sunset are unmatched. This restaurant is located in the Rayavadee Resort which is a 5 star property. As expected, the prices and quality of drinks and food within the restaurant match. For people who are upset they cannot come in off the beach and have drinks at the Grotto, I would encourage you to book a room at this amazing hotel and then come for lunch or dinner. If the hotel allowed all the random beach goers into the restaurant, it would be absolute mayhem. It is a small place with only 7 barstools and perhaps 15 tables. I very much appreciate the hotel keeping the Grotto exclusively for their guests.
Not great - way below expectations
Food is not good. Service is mediocre. We had way more expectations on the restaurant and the hotel as well. A bit disappointed. Would recommend to eat somewhere else !
Lunch with a view from a CAVE
Fantastic lunch in jaw-dropping setting. We had two salads and two entrees. For those complaining about the prices, you are at a 5-star luxury resort that requires planes, vans, and a boat to get here. So, the food has to be shipped in, too. Maybe cut them some slack on prices or stay at the budget hotels in Railey Beach.
Wouldn’t recommend
The staff were helpful, so this isn’t aimed at them. We booked for my 30th birthday after seeing videos of it on TikTok we had to get a boat to the island to get it (so wouldn’t recommend unless you’re already on the island as we struggled to get a boat back). We requested a good view and paid months in advance, we got told to sit anywhere but the only spaces were behind people next to a plant pot and away from the sunset. Food was nice but overall overpriced. Wouldn’t recommend going we went to loads of other sunset bars for a lot more reasonable prices and with better views.
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Top PostsGreat Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Last Reply by 👻 @AssuringPrice78 (08/08/2023 7:25 am)
16 Thumbs Up
2 Replys, 1 commentWorked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Last Reply by 👻 @DiscriminatingPoison48 (08/08/2023 12:14 pm)13 Thumbs Up3 Replys, 0 commentsGot into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Last Reply by 👻 @ConstantFold59 (10/20/2023 5:50 pm)6 Thumbs Up1 Reply, 0 commentsVery easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Last Reply by 👻 @FineCrush77 (07/29/2023 8:52 pm)8 Thumbs Up3 Replys, 0 commentsFabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Last Reply by 👻 @GainfulEdge65 (03/19/2024 2:48 am)5 Thumbs Up1 Reply, 0 commentsGreat reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Last Reply by 👻 @IngenuousButton32 (06/02/2023 11:01 am)6 Thumbs Up1 Reply, 0 commentsIncredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Last Reply by 👻 @FineCrush77 (07/29/2023 8:51 pm)6 Thumbs Up2 Replys, 0 commentsBest platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
2 Thumbs UpThis app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Last Reply by 👻 @GrippingAttraction64 (08/11/2023 5:43 am)4 Thumbs Up2 Replys, 0 commentsWorked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
3 Thumbs UpSuccess on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Last Reply by 👻 @CelebratedStreet63 (03/15/2023 7:29 pm)16 Thumbs Up5 Replys, 3 commentsLove this app!
So glad I came across this app :)
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)8 Thumbs Up2 Replys, 0 commentsQuick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Last Reply by 🥩 @DecadentRoof69 (01/30/2023 5:54 pm)7 Thumbs Up1 Reply, 1 commentPrime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Last Reply by 🤠 @DeliberateScale19 (02/01/2023 9:42 pm)3 Thumbs Up1 Reply, 0 commentsGot impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Last Reply by 🥩 @FamousStation67 (01/10/2023 10:55 pm)3 Thumbs Up1 Reply, 0 commentsWorked perfectly to get into Carbone. So delighted
perfect
Last Reply by 😎 @MaternalRecord73 (01/22/2023 6:32 pm)3 Thumbs Up1 Reply, 0 commentsWorked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:40 pm)10 Thumbs Up3 Replys, 1 commentLast minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
Last Reply by 👻 @AuthoritativeUmbrella71 (12/01/2022 12:41 pm)8 Thumbs Up3 Replys, 2 commentsIt works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Last Reply by 👻 @ZestfulSeed54 (11/29/2022 12:45 pm)5 Thumbs Up2 Replys, 0 commentsMoney transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Last Reply by 💯 @BraveHand53 (11/28/2022 7:49 am)6 Thumbs Up1 Reply, 0 commentsLove this app
Got to go to places otherwise unreachable
1 Thumbs UpEasy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Last Reply by 👻 @EnjoyableJelly34 (11/14/2022 12:34 pm)5 Thumbs Up2 Replys, 0 commentsWhose name will my reservation be under when I arrive at the venue?
It can be under your name or a name you choose! Some reservation offers already include the AppointmentTrader Transfer Service which will transfer the reservation in to your name. If its not included you can add it on after buying the reservation for a small fee. One thing on that though: As many reservations become available at last minute, taking a reservation in someone else name is quick and great for privacy. Most reservations on AT are listed with a virtual phone number, so all you need to do is present the phone number at the hostess stand and you are good to go!
Best answer by 🥷🏻 @ColorfulRod45 (07/09/2021 8:17 pm)1 Thumbs Up1 Answer, 0 commentsPayouts Blocked Because of Sell Through Rate
Does anyone know how AT plans to handle cases where a seller is quitting the platform but has a sell through rate <25%? The error message I got said to fill more bids or find other ways to increase the rate.
Is AT really going to block sellers from withdrawing their money? Especially revenue made before the sell through rate was introduced??
Last Answer by 👻 @FetchingWatch40 (07/03/2024 11:00 pm)4 Thumbs Up2 Answers, 2 commentsTune into NBC News - Top Story Tonight 7:40p ET
Let’s go. Get more people placing bids!
Best answer by 👻 @GiddySoup13 (05/02/2024 7:28 pm)3 Thumbs Up1 Answer, 3 commentsI will give you 50% of ALL of my PROFITS if you teach me how to make profits?
LOL. Thank you The New Yorker.
Best answer by 🍑 @BraveCloth47 (04/26/2024 2:58 pm)3 Thumbs Up3 Answers, 3 commentsAppointment
Transferring reservations is not supported in AT. Why not just use the name in the AT screenshot?
Best answer by 👻 @CopiousMotion64 (11/19/2023 1:39 pm)2 Thumbs Up2 Answers, 5 commentsBuyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Best answer by 😺 @ChattyChain37 (09/08/2023 5:38 pm)6 Thumbs Up1 Answer, 1 commentPrepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Best answer by 🥩 @FamousStation67 (07/06/2023 6:51 pm)4 Thumbs Up2 Answers, 7 commentsCongrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Best answer by 🦩 @FluffyStar64 (06/01/2023 9:28 am)5 Thumbs Up4 Answers, 4 commentsNeed to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Best answer by 👻 @HandsomeCollar14 (06/29/2022 11:31 am)4 Thumbs Up6 Answers, 3 commentsWorking on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Best answer by 👻 @EvocativeFold67 (10/02/2021 7:37 pm)3 Thumbs Up12 Answers, 1 commentProcess after bid is accepted.
Hey @EvocativeFold67, welcome
to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Best answer by 🥷🏻 @ColorfulRod45 (09/18/2021 1:07 am)3 Thumbs Up1 Answer, 2 commentsWhere do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
Best answer by 🦩 @FluffyStar64 (07/13/2021 9:05 pm)3 Thumbs Up12 Answers, 2 commentsWhat happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
Best answer by 🥷🏻 @ColorfulRod45 (07/08/2021 9:28 pm)2 Thumbs Up4 Answers, 4 commentsThe Grotto @ Rayavadee (Hotel guests only) Ao Nang User Reviews & Question Forums
The Grotto @ Rayavadee (Hotel guests only) Ao Nang Tripadvisor Reviews |
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