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- Any Room Type
- Any Deluxe Room
- Deluxe Skyline View Room (1 King Water View Balcony Located On 7)
- Deluxe Skyline View Room (2 Double Skyline View Balcony Located)
- Deluxe Bay View Room (1 King Bay View Balcony Located On 7 20)
- Deluxe Bay View Room (2 Double Bay View Balcony Located On 7 20)
- Deluxe Veranda Room (1 King Bay View Located On 6 Floor Large)
- Deluxe Veranda Room (2 Double Bay View Located On 6 Floor Large)
- Deluxe Skyline View Two Connecting Room (1 King 2 Double Balcony)
- Deluxe Bay View Two Connecting Room (1 King And 2 Double Balcony)
- Any Suite
- Junior Bay View Suite (1 King Bay View Balcony Located On 6 20)
- Skyline View Suite (1 Bedroom 1 King Corner Wraparound Balcony 7d)
- Bay View Suite (1 Bedroom 1 King Balcony On High Floors 7d Cxl)
- Premier Bay View Suite (1 Bedroom 1 King Corner Large Balcony 7d)
- Skyline View Two Bedroom Suite (1 King 2 Double Bay View Balcony)
- Skyline View 3 Bedroom Suite (2 King 2 Double Bay View 3.5 Baths)
- Premier Bay View Two (Bedroom Suite 1 King 2 Double Balcony 7d)
- Any Accessible Room
- Skyline View Accessible Suite (1 Bedroom King Bed Large Balcony)
- Premier Bay View Accessible Suite (1 Bedroom 1 King Balcony 7d)
- Deluxe Skyline View Accessible Room (1 King Water View Balcony)
- Junior Bay View Accessible Suite (1 King Bay View Balcony Sitting)
- Superior Island View Accessible Room (1 King Water View Balcony)
- Any Executive Suite
- Mandarin Presidential Suite (1 Bedroom 1 King Bay View Veranda 7d)
- Any Superior Room
- Superior Island View Room (1 King Water View Balcony Sitting Area)
Mandarin Oriental, Miami Reviews from The Last Year
We Love This Hotel
This is the fourth time we have stayed at this hotel in the past 2 years and each time it has been great. From check-in to check-out, everything was wonderful. The hotel has a fabulous restaurant and is within walking distance of numerous shops and other places to eat. The service was excellent - we couldn't ask for anything more.
Very Nice MO
Yes a bit old and not as modern as some hotels. However we found the rooms extremly comfortable and the service excellent. The loaction is great - quiet and safe. Easy walk to restaurants and shops. Lots of people watching The Sunday Brunch was not as good as anticipated.
Little bit of luxury
Only stayed here for 1 night , quick stop. As always the service is impeccable and we were well looked after. Many thanks to George/Jorge in the bar for pointing out where to go for shops and restaurants, and for sorting out my phone! We arrived very late but in room dining was still available at midnight which was extremely welcome.
Avoid if you want a 5 star guest service--trust us on this!
2 nights and 2 rooms. First night they put us in a room with 2 beds for 3 people despite being told on the booking--no sleep whatsoever after a 14 hour long-haul flight. We tried calling guest services on 12 different ocassions with no answer--operator 8 times same fate--completely ridiculous. Complimentary coffee in the lobby freezing cold and simply disgusting. Breakfast on the first morning. We had between 3 of us; 1 x cereal 2 x toast Scrambled eggs from buffet--cold 2 x chicken sausages from buffet--cold Fruit--cold--which is the only positive 2 x English Breakfast Tea--cold and dreadful. Cost $187??!! We are friends of MO and it clearly stated complimentary breakfast for 2. Pool area in fairness is nice despite the ridiculous prices for food and drink. Eventually moved rooms without any grace and we got a King size bed with a fold down bed for our son. We arrived back at the hotel from dinner and had to make thye bed up ourselves despite houskeeping having been in. Breakfast on the 2nd Morning was worse than day 1. Our waitress (who we will not name) was clearly not trained to any level of service and was positively rude. After day 1 drinks being awful I went to the local starbucks and bought the 3 of us hot drinks. She did not like this at all and we were "ordered" to hide our drinks under the table. She then proceeded to ignore us for the rest of our time at the table (we were not rude in any way whatsoever and followed her orders) leaving her assistant who spoke. Once again we had very very little to eat as the very small buffet section is an absolute insult to anybody who likes a good breakfast. The Omelette guy kept using the same pan over and over again without ever washing it which could lead to major cross contamination issues but this only highlights the complete lack of professionalism that we endured. All in all a complete waste of money considering we paid circa $1500 for 2 nights with no sleep, no breakfast and zero service. Also as a side note do not hold your breath if you like a good modern hotel gymn--the gymn here is dreadful and is located in what seems to be 4 poorly converted guest bedrooms comlete with ensuite toilet and TV--Bizarre.
Disappointment
A disappointment! In my opinion, what makes a hotel "luxury", or "5 stars", is the service! And what I found here was disappointing! The hotel will be demolished soon, so apparently they no longer make a point of delivering what they sell to guests. Anyone who knows me knows how important a gym is to me. I always book hotels with my training in mind and this time was no different! As soon as I checked in, I asked about the location and opening hours of the fitness center and the receptionist told me (only) that it was open 24 hours a day. Well, on the 2nd day I arrived to train, the gym was closed for changing floors and would stay that way for 3 days. I was already dressed, hair tied up and pre-workout taken, I went to ask what to do. They gave me a piece of paper with 3 gym addresses (in the city of Miami) that I could use. So I went to the first address (they didn't provide transportation) and to our surprise (mine and the hotel's, when I came back and informed them), the place was no longer a fitness center! I went back to the hotel and told the manager everything that happened (it was already 1pm) who just gave me another address. In short, I wasted that entire day until I was able to do a simple 60-minute workout, and I had to go to this place on other days if I wanted to train, which cost me US$20 per day, plus the time lost in coming and going. Something that could have been easily avoided, with advance notice and I would change hotels. The very next day, there was a condominium sales stand set up in the hotel lobby. They are already more concerned about the future than the present. Leaving everything that happened aside, we didn't like the location, because there's a lot of traffic around, it takes a long time to get anywhere and that ruins the vacation atmosphere, in my opinion. For more information about Miami, visit lojamilladeviver.
I left my car at the Valet.
They returned my keys without my key chain. First they tried to blame it on me. Then they magically found the broken key chain, but refused to refund me or buy a new one. This reflects really badly on the restaurant and does not live up to their standards!
The best hospitality, hands down!
I travel a lot. A LOT lot. Typically when I stay at a hotel I'm there to sleep and enjoy the amenities and it still feels like I'm away from home. I've stayed here at the Mandarin previously but this time was very different. I honestly felt like I was at home surrounded by family and friends. The hospitality was incredible from start to finish, to the point I almost extended my work stay into a personal one. Angel was absolutely amazing. There wasn't a moment I didn't feel that he wasn't there for me. Every corner I turned, if he was there, he'd say hello to me and mention me by name. I felt after a few quick conversations that he was genuinely a friend. He made sure our stay was perfect, and it absolutely was. Bianca in the hotel bar/restaurant also went above and beyond so many times that she even made sure we had great recommendations for things to do, places to check out and even made our time in the hotel memorable. She even made us "Bianca's Angels" drinks! (You'll have to ask her yourself!) So excited for the new hotel to begin! I will definitely be a lifelong customer (especially because of Angel!)!
Luxurious weekend in Miami!
From the valet parking greeting, to front desk staff, housekeeping, restaurant staff and food, every single interaction the level of service was incredible and made our stay extra-special. The hotel's installations and amenities were also very well maintained and very comfortable. The room's view, the bed, linens and towels, access to our car from valet parking, just amazing. It rained for a good portion of our trip so sadly we didn't get a chance to enjoy the pool nor the spa as we were busy with other plans. We had an opportunity to enjoy the La Mar restaurant for both breakfast on several days as well as dinner. For breakfast we did both a la carte as well as buffet. Both equally good, food delicious and fresh. Service on point but special mention to the Maitre d' and hostess as well as one of our servers, Ana. Incredible every day. We were very pleasantly surprised by our dinner at La Mar. We sat in the small side terrace right by the water and the view made everything extra special. Food and cocktail preparations and menu selection were amazing! Loved it. The highlight of the evening however was the incredible service by our server Alfredo. Special shoutout to him! 5 star service!! Sadly we also did not get a chance to enjoy the bar with the live music. Next time for sure! Also, special mention to our Housekeeper on Saturday and Sunday. She was so lovely and accommodating to our every whim. This is my third trip to Miami, both previous times stayed in Miami Beach. Never again. I will be returning to the Mandarin Oriental from now on!
Enjoyed our stay
Enjoyed our two night stay. Room was very nice but in need of some refurbishment, particularly in the bathrooms. The junior suite is set has a business feel to it. Centre of room dominated by a desk arrangement that is not quite in keeping if you are not staying as a business guest. The bed is very firm - we would have preferred something a little more comfortable. Dinner was excellent except for the cost of the club sodas, which unexpectedly came up at $7 a piece, in a tiny glass. Add service and tax and you are up to $8.50 per very tiny glass. We paid $34 for 4 small glasses. Fizzy tap water is expensive in Miami. Breakfast was excellent. Truly 5 stars.
We are locals that spent a weekend staycation here.
Location is great next to Brickell and downtown with easy access to Miami Beach. However, the hotel is very old, feels old, and is in need of renovations (which I believe are happening within the next year). We didn't take advantage of the amenities (probably would have if we weren't locals) and spent most of our time at the pool, which at least had a nice view of the bay and downtown skyline. I honestly remember more cons than pros (one elevator was down which caused a long delay; the hostesses at La Mar gave us a brunch menu to look at but didn't tell us that it was actually not available bc they were closing soon - weird but OK). I did like the tea we were offered at check-in and the concierge service through WhatsApp. But nothing standout about our experience.
Enter Year of the Dragon ~ What a splendiferous place to
Enter Year of the Dragon ~ What a splendiferous place to reunite with local and out-of-state friends to kick off our food festival birthday aquatic theme celebration weekend here! I've always enjoyed every stunning Mandarin Oriental location I've visited in the past. I would expect nothing less of the Lunar New Year prosperity decor and spectacular Miami Biscayne Bay waterfront night skyline views at Mandarin Oriental Miami. We enjoyed Peruvian dinner at La Mar by Gaston Acurio inside the hotel where my event industry friend has done business at this venue. If only we had more time before our next destination of the evening. I would happily return here for relaxing drinks in the sleek lounge or catch a sunset the next time we are in this Magic City.
Definitely not a 5 start hotel.
Everything is old and outdated with a weird smell outside by the water. The rooms looked like a best western hotel room. We checked out immediately and asked for a refund. They even admitted they are closing down for a few years to update it. Why charge so much and advertise it as a 5 star hotel when it clearly isn't?! I had booked a spa day before check in and it was definitely not a 5 star spa day experience. I couldn't wait to get out. Very disappointing!
Beautiful hotel.
As many times I've visited, for work or personal pop ins, the quality is superb. Located on the more private brickell key, it's a nice, safe area to get away.
I will quite literally never stay anywhere else in Miami.
This hotel is TOP TIER. Everything was perfect and I mean, literally everything. I am the pickiest person ever and I found nothing wrong. The food, amazing. The private beach, and the food and drink service. Amazing. The spa, I had the best facial and massage. I came with my boyfriend for my 28th birthday. He had to work and stayed in the room most of the days, but got water sent up to him almost immediately when he called. Ice. Anything he wanted. The view from the deluxe veranda room. Amazing. Beautiful view of Brickell. I wouldn't change my experience for the world. Service was phenomenal. Great job.
The hotel is great overall, and this magnificent
The hotel is great overall, and this magnificent five-bedroom penthouse encompasses the entire top floor of the Mandarin Oriental, Miami, bringing the essence of five-star luxury to Brickell Key. Featuring a private infinity pool, high-energy bayside restaurant and exotic day spa, the hotel offers a taste of Asian serenity in sun-drenched Miami. Now that I'm here again, I still like it so much. You can see the beautiful river view from the hotel lobby. The hotel rooms all have a small terrace. I went here once in the summer and it was great. I recently got back from Miami and was so busy with work that I forgot to comment until now.
Best Hotel in Miami for sure!! Location is amazing!
Best Hotel in Miami for sure!! Location is amazing! Breakfast is definitely the best i ever saw in a Hotel. The Bar in the Hotel has nice views and amazing stuff!! Very friendly professional and overall great service experience. The only thing what is not really good is the service at the pool bar. Very slow and lazy there, but i stay with the 5 stars cause the whole other experience is extraordinary. Rooms are big and have a nice view and terrace.
Loved this place, amazing vacation hotel!!!! My family had
Loved this place, amazing vacation hotel!!!! My family had an amazing time and i would love to come back ASAP. Viva Miami
I'm from Los Angeles, California and went for a 4 day mini
I'm from Los Angeles, California and went for a 4 day mini vacation with my bf this past weekend . And what can I say . I was very impressed with everything. The service was amazing by everyone , the room was beautiful with an amazing view , the food was great . We left yesterday and we went to the spa and my bf loved it . The bartender George was amazing too . I would highly recommend the hotel definitely will be back soon .
Amazing hotel
Rooms are big with a breathtaking view! The service is very good. We enjoyed our stay there. Confortable bed and pillows. Best hotel in the downtown of Miami. If I ever visit Miami again I will definitely choose this hotel.
Miami's Best Hotels that are most frequently booked by customers of Mandarin Oriental, Miami
Ranked #9 in Miami's Best Hotels.
Great Service - amazing dinner!!
Read about the site in NYT and bought a reservation at Mother Wolf in LA 2 days later. Worked great and the food was amazing!!!
Worked perfectly!
Got the reservation (that I couldn't get anywhere else) and was able to entertain a group of friends at the infamous Bern's Steakhouse.
Got into Nobu Malibu
Wonderful! My parents are visiting and we have wanted to go to Nobu Malibu for years. I tried getting a reservation myself but it was next to impossible. So glad I was able to buy a reservation on appointment trader for a decent price!
Very easy
Was very hesitant going into this experience but am glad to say that it worked out very well ! will definitely use appointment trader in the future
Fabulous Lunch
I was veeeeeerry skeptical that this would work, particularly at a restaurant as hard to get into as Nobu Malibu, and it was perfect! We had lunch outside on the patio and it was fabulous!
Great reviewer team
Just wanted to take a second to shout out the reviewer team. Even though they probably review hundreds of listings and bids a day, they still take the time to leave great comments and respond relatively quickly. Thanks!
Incredible
I got a reservation to Don Angie, which I've been trying to book for weeks! I am very happy with this service.
Best platform out there!
Super simple, easy, and fast to secure reservations for hard-to-get restaurants and locations!
This app is life changing
This app has opened my world up to so many wonderful new experiences I would never have the chance to have without access to this awesome app! 10/10!
Worked perfectly
Was a little nervous at first but was pleased to see that the booking went through flawlessly.
Highly recommended.
Success on Short Notice
Was able to snag an indoor table at Don Angie through an absolutely seamless worry-free process.
Worked perfectly, thank you!
This is a crazy holiday season in NYC and I was very pleasantly surprised to see that AppointmentTrader works! Will be using again!
Worked flawlessly!
Worked so well! I was a bit nervous, but everything went very smoothly. purchased the reservation, and got into the restaurant seamlessly.
Love this app!
So glad I came across this app :)
Quick table in Miami
I didn’t have my hopes high as it was a party of 4. In 24 hours I had a carbone reservation available! I was very happy as my family really wanted to come here
Prime time, great meal
So easy and had a prime time which I can never seem to get on normal res apps. So worth it
Got impossible NYC res
instead of waiting weeks I got my 4 charles reservation instantly
Worked perfectly to get into Carbone. So delighted
perfect
Worked well, got me into a restaurant with no availability
I was skeptical, and I still don't really know how they managed to find this hard-to-find reservation, but it was a win-win from my point of view, and I'll use this service again.
Last minute reservation for Delilah Las Vegas
Got a last minute reservation, dinner for 2 at Delilah Las Vegas: super impressed! The process was simple, transaction seamless. We had an amazing time! Couldn’t be happier! 😍
It works!
Ok at this point I've attended a reservation purchased on AT by a friend and sold a reservation personally. Both worked pretty smoothly, nothing sketchy about it. A few areas for improvement including a way to more directly communicate between buyers and sellers, but the app always seems to be in development. AT customer support is really(!) responsive and helpful too if you have questions!
Money transfer
As a seller, I like the fact i have the ability now to transfer money out of my AT account and into a bank account. Makes getting the money much easier then the process before.
Love this app
Got to go to places otherwise unreachable
Easy Access
Very easy to get into one of the hardest restaurants to reserve in New York.
Appointment
I was waiting on the transfer for name but it hasn’t happened yet and my reservation is tonight , will it be an issue that is hasn’t changed into my name yet
Buyers interested in Bern's Steakhouse: PLEASE READ
Same goes for 4 Charles and I Sodi
Prepaid Reservation Fee
Agreed. Ultimately not addressing this month after month is clearly resulting in a drop in certain venue’s rankings & sales.
Just got scammed!
Thats unfortunate but you can always get your money back if they cancel the reservation.
Congrats on 3 mil
🍾🍾🍾🍾🍾🍾🧨🧨🧨 now on to 30 mill!
Need to cancel a bid, not getting a response… how do I do it?
Click on "Take off the Market Option" in your portfolio
Working on your bid?
Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
Process after bid is accepted.
Hey @EvocativeFold67, welcome to appointmenttrader! Once the reservation is in your portfolio, you definitely own the timeslot, the review team would not have approved the trade if the reservation wasn't confirmed - so you are going :-) Judging from your post you bid today and are going tomorrow - don't worry as long as you initiated the name transfer, you are good - the transfer service has to work with the opening hours of the reservation team of the respective venue. You will likely see the transfer confirmation a couple hours before your reservation time.
Where do the Reservations on AppointmentTrader come from?
Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
What happens if my bid expires unanswered?
Hey @FluffyStar64, thanks for the question! When you place your bid the amount gets transferred in a deposit account, the second you either cancel your bid or a few minutes after the bid expires the funds are moved back into your main account from where you can refund it to your payment method or use for other transactions.
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