Hosted a large group for my wife's birthday. - Tonchin New York - Kaufe eine Reservierung
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🤢 2/5 - Hosted a large group for my wife's birthday.
By 👻 @Phill N., 03/11/2024 3:00 am
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The staff was unfriendly and just not accommodating. I felt like I was burdening them when ordering. I tried to order a cocktail they have listed with less sugar than they usually put and the waitress responded with a sort of angry tone that they can't customize anything for me. The staff also likes to grab cocktail glasses that still had some drink left without asking if we were done. I tried the wings which were pretty good but lacked any sort of dipping component that would have made them way better. Maybe a spicy mayo, vinegar garlic, or even something like a sweet chili oil. Without that they were a bit too dry. The ramen was great though. They only have a tiny bathroom that is for both men and women. There was always a line for the bathroom and people in line had no choice but to hover over and around our table. At the conclusion of dinner I had a friend give out little candies as gifts she got on a trip to our friends. The waitress jumped toward us with a raised voice and said. "No outside food allowed!" We were all surprised. They also charge a $5 fee per person if you wanna bring a birthday cake which I agreed to pay in the beginning privately with her and explained its a surprise. Suddenly at the end of dinner instead of bringing the cake out she went up to our table and publicly asked if everyone is ok paying $5 each for the cake. My surprise was totally blown. We decided to not bring the cake out because of the rudeness and ate the cake at a different restaurant completely. Overall my experience at Tonchin NY was a let down due to the unwelcoming staff. Its so unfortunate because the place had high expectations. Its really not worth the hype. There are other ramen spots that are much better.
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