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Tíng London Reviews from The Last Year
Lovely and relaxed
Taking overseas friends for dinner, it was good and having eaten here before, I was confident that the occasion would be fine & it was. We had the tasting menu whilst looking out from the 35th floor windows over east London. The food is lovely and the service very polite and friendly. Thank you all, including Max..!! Great time enjoy be all
Food not worth the price
The Malasyan rice dish was incredibly dry snd lacked flavour. Very disappointing. Service was good but didnt take the comments in board when we said it rice was dry and did not offer any alternatives.
Visit to The Shard
We visited Ting at Shangri-la for afternoon tea as a treat for our sister's 60th birthday on Saturday afternoon. Three of us. It was a lovely experience with a springtime theme. Beautiful restaurant and views to die for. The staff were very welcoming and attentive when we arrived, even though we were a little late due to traffic. Alex was looking after us and he couldn't do enough for us. We also surprised our sister with a cake and he got the whole restaurant around us to sing happy birthday, she was very touched. Overall a lovely experience, good food and lovely staff.
A welcome to London for Canadian friends
We had an afternoon tea, 4 visitors from Canada, and myself a Londoner. Delighted with everything, especially Giannis a Ting Manager. He couldn’t have done more to make us all welcome. Thank you. Hopefully, we shall be back. Val Webster
The dirtiest restaurant I have visited in a long time.
To Ting Manager, Copy to Kurt Macher the general Manager I am writing to express my disappointment with my recent dining experience at your restaurant on Friday, May 3rd, 2024, at 19:00, for which I had made a booking through OpenTable. Regrettably, I must convey that this was one of the worst, if not the worst, restaurant experiences I have ever encountered. Firstly, I must address the cleanliness issues observed in your establishment. The condition of your carpets, walls, and ceiling was notably unsatisfactory, detracting from the overall dining environment. Your restaurant is in desperate need of a full renovation or a deep clean for the very least. Additionally, the state of the cutlery and glassware provided left much to be desired, as they exhibited visible water marks and dirt. Throughout the evening, there were multiple instances of accidents involving broken glasses and dropped cutlery by your staff, which not only disrupted our dining experience but also raised concerns about safety standards. Regarding the food, I found it to be of poor quality and, in some cases, entirely inedible. Consequently, I returned nearly all of my dishes untouched, and despite bringing these issues to the attention of your staff, no satisfactory resolution was offered. To my surprise, I was presented with a bill totalling £302.00 for this disappointing experience. Despite my dissatisfaction, your staff displayed minimal willingness to address the situation, only offering to cancel the last two glasses of wine, which were notably subpar. Given the unacceptable nature of my experience and the excessive amount charged, I am requesting a full refund of my payment by no later than Tuesday, May 7th, 2024. Should I fail to receive a response within this timeframe, I will be compelled to escalate the matter by requesting my bank to raise a dispute and issue a refund. Furthermore, I will be sharing my honest feedback regarding my experience at your restaurant across various online platforms. It is disheartening to encounter such issues within your establishment, and I trust that you will take the necessary steps to address them promptly. As a patron, I expect and deserve a level of service and quality commensurate with the prices charged. I look forward to the prompt resolution of this matter and the receipt of my refund. End.
Lights Out
Beautiful evening out, made all the more special with our lovely waitress Marie :) Would 100 per cent definitely recommend!
Underwhelming
It’s an average experience at best. We didn’t finish half the food as it’s not very good. So if you are going for the food, you’d be disappointed. The view at the 35th floor is great, but you can get similar view without spending 75 pounds per person. The service was also underwhelming, the waiter didn’t seem happy that we didn’t finish the food, and didn’t offer coffee, and I had to ask for it. Wouldn’t go back and wouldn’t recommend.
An unforgettable dining experience
My Wife and I booked a table for my 50th birthday night. Not only is the location incredible - with sweeping views of London from above - but the food and service was five star. Yassin and his colleagues spoilt us rotten with the most attentive service, the food was beyond compare and the sommelier picked the perfect wines to accompany the dishes. The ambiance was spot on, too. Low lighting and wonderful live music in the background added to the experience. It's very expensive, but you get what you pay for. Five stars all round - we'll definitely return!
Amazing location, let down by service
Having presented an experience voucher at the front desk we were showed to our table, by the window overlooking tower bridge. Amazing view. We were seated and provided the afternoon tea menu. It took around 10 minutes for anyone else to acknowledge us. We were then brought two glasses of champagne and told this was included with the experience and offered water. Now I understand this is a premium location but £8 for water is really taking the mick, especially with 15% service charge added, they didn’t even pour the water for us !! Once the afternoon tea food arrived it was placed on the table, at which point I expected the tea to arrive, but it didn’t, it didn’t arrive for another 40 minutes. We ordered another pot of tea later on, which took around 10 minutes to arrive, after having to ask twice. Once the bill arrived, the waiter tried to explain there had been an issue and we were given champagne when we weren’t supposed to have been. But they charged us for it anyway. Not wanting to cause a fuss and ruin the special experience I settled the additional £35.20 and left. Having reflected back, this didn’t ruin the experience but has left a bitter taste. At over £90 per head, things should be perfect and they just weren’t. Shame really as the place is stunning, the atmosphere relaxing and the view is amazing.
Family dinner
Fantastic family meal during a London break. Obviously great views of the city. 5 star service without being too expensive. Amazing food and fantastic staff
Would not recommend
Had tasting menu with my wife to celebrate a birthday. The only positive was the view. The waiter initially tried to dissuade us from the tasting menu- bizarre. Food came out at best warm due to distance from the kitchen; quality and flavours nothing to write home about considering the price. No standards or dress code being followed at all. Not the experience we thought it would be.
Delicious afternoon tea. Fantastic staff.
The Afternoon tea at Ting is really very good. The staff was very friendly and helpful. The view was fantastic. London at your feet. And with delicious snacks. It is not a cheap activity, but definitely worth it. We saw quite a few negative reviews on the internet. In our opinion, this is completely unjustified.
Amazing view!
Absolutely amazing view!!! We thoroughly enjoyes our visit, from service to food qialuty and obviously the great views, overall amazing visit!
Awesome service
Went for an afternoon tea experience today and it was amazing. Top quality sandwiches and pastries. The lovely Carmelita made sure we had everything we needed, even walked us around to find the best spot for photos. Thank you so much
An Experience
It was a strange one really. Good & bad points but overall i felt the place deserved a four rating. The view speaks for itself. The initial service was a let down but once seated everything came good. Although i thought asking three times if i was enjoying my bread roll was a bit over the top lol. The food was lovely and even though you don’t appear to be getting g much the quality comes through and you are really full. One tremendous thing my wife was served the cod as a main, we commented quietly to ourselves about the portion size the next minute a manager approached and said he would be serving another main to my wife! We said it was ok but he insisted. An example of great customer service! One thing i thought £25 each for a cocktail is a little on the steep side even for an upmarket establishment but hey i’m a Northerner after all 🤷 ♂️
Food was as good as the view
It goes without saying that the view from this restaurant is something special. The food was also an experience, we went for a three course lunch menu with a glass of recommended wine. I am always worried I’ll leave hungry when visiting restaurants in this price class, but this was not the case here. I would highly recommend going here for a romantic lunch.
London's Best Restaurants that are most frequently booked by customers of Tíng London
Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
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Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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