NO HOT WATER! - The Swan Inn Burford - Trade Reservierungs
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🤮 1/5 - NO HOT WATER!
By 👻 @benpinkney42, 07/29/2020 3:00 am
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The staff were generally extremely pleasant and very hospitable at The Swan in Swinbrook during our stay over the weekend. Very nicely located, good distance from Burford etc and a pretty building.
Sadly however, having arrived at lunchtime we were informed that room wouldn’t be available until 4pm (understandable given the current COVID situation and pressure) so we decided on a 3+ hour walk into the local town for lunch and back. We were not lucky with the weather and arrived back to our room looking forward to freshening up before our dinner reservation. There was no hot water and despite highlighting this to the team (and promised a solution in 15 minutes) it was never resolved that evening and we had to attend our dinner reservation as we were.
Hot water is a basic comfort, and not being able to properly wash had a huge influence on our ability to enjoy our time. Ultimately made for an extremely disappointing stay.
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