So disappointed - The Sardine Factory Monterey - Kaufe eine Reservierung
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Monterey's Best Restaurants that are most frequently booked by customers of The Sardine Factory Monterey
Ranked #5 in Monterey's Best Restaurants.
😒 3/5 - So disappointed
By 👻 @biffie, 05/19/2022 3:00 am
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We were in monterey for a short holiday and ate at this restaurant twice. The first visit we were seated in the bar area which was very busy and had an excellent live musician. So whilst noisy it had a good atmosphere. Food was good and we had a super helpful waitress (Jennifer?) Based on this we booked to return on our last night. Also we wanted to try their prime rib which is a special on Friday and Saturday. We made a point of this when we booked and a note was made on our reservation. What a different experience! We were in the greenhouse section, which is pretty but lacking in atmosphere. Service was patchy to say the least. Waiters seemed distracted although pleasant enough. Told us they were out of prime rib!! We were disappointed as it was one of the reasons we'd returned there. They then found just one portion of it. My husband had it and my son and I had fillet steak. Prime rib looked so so and my husband confirmed it tasted so so! Our steaks were decidedly average. We took the sommelier's advice for a (very expensive!) bottle of wine. As we were halfway through our meal a group of 3 people were seated at the next table, which was surprising as the restaurant had plenty of other tables available rather than seat them cheek by jowl with us. The tables were close together, no social distancing here! They were clearly regulars who were fawned on by the wait staff with various staff members, managers etc, coming out to chat to them whilst we were basically ignored and had to jump up and down to get attention whilst being made to feel rather inferior! We paid our very very high bill and sat for a little longer to finish our wine and were shocked to find a large amount of sediment in our glasses. A wine of that type and price point should have been decanted. By then the sommelier was long gone so we just had to leave it. No other staff was interested in us so we just left feeling rather sad. A very disappointing end to our vacation. I certainly couldn't recommend this restaurant, it's very expensive, food is average and not great service. Maybe they should have Jennifer train the other staff!
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