The Ritz-Carlton, Boston Yelp Reviews - The Ritz-Carlton, Boston - Trade Reservierungs
Save up to 30% at The Ritz-Carlton, Boston!
Have someone use their loyalty points to book your stay or buy a reservation from someone who can't make it to theirs.
If there is nothing that fits your schedule, you can bid on your preferred time.
We only list verified Reservierungs!
All listed Reservierungs are reviewed by our team before appearing in the calendar or being allowed to answer a bid you place. That's why AppointmentTrader comes with a included Money Back Guarantee for each transaction.
- Any Room Type
- Any Standard Room
- King Room With A View Of A Landscaped Terrace O
- Room With A View Of A Landscaped Terrace Overlo
- King Room With Various City Views Overlooking B
- Room With Various City Views Overlooking Boston
- King Room Overlooking Historic Boston Common (1)
- Room Overlooking Historic Boston Common (2 Doub)
- Access To The 12th Floor Club Lounge (King Bed)
- Access To The Club Lounge On The 12th Floor (Tw)
- Room With A View Of A Landscaped Terrace
- King Room With Various City Views Overlooking
- Room With Various City Views Overlooking
- King Room Overlooking Historic Boston Common ()
- Room Overlooking Historic Boston Common (2)
- Access To The 12th Floor Club Lounge (King)
- Access To The Club Lounge On The 12th Floor ()
- King Room With A View Of A Landscaped Terrace
- Exclusive Access To The Club Lounge On The
- Exclusive Access To The 12th Floor Club
- Exclusive Access To The 12th Floor Club Lounge
- Any Executive Suite
- Executive Suite With Various City Views (1 King)
- Luxury Suite (1 King Sofa Bed Bathrooms: 1.5)
- One Bedroom Luxury Suite With Club Lounge Acces
- Presidential Suite (1 King Bathrooms: 1.5 Min)
- Executive Suite With Various City Views (1)
- Luxury Suite (1 King Sofa Bed Bathrooms:)
- One Bedroom Luxury Suite With Club Lounge
- Presidential Suite (1 King Bathrooms: 1.5)
- One Bedroom Luxury Suite With Exclusive Club
- Any Suite
- One Bedroom Suite With Club Lounge Access (1 Ki)
- Luxurious Suite With Views Of Boston's Oldest P
- One Bedroom Suite With Club Lounge Access (1)
- Luxurious Suite With Views Of Boston's Oldest
- One Bedroom King Suite With Exclusive Club
- Any
- Exclusive Access To The Club Lounge (must Be
Boston's Best Hotels that are most frequently booked by customers of The Ritz-Carlton, Boston
The Ritz-Carlton, Boston Yelp Reviews
Latest Reviews On Yelp
17 Reviews
0 Replys |
May at the Ritz Carlton bar stood out .
He has amazing customer service, makes a drink so well, and connects like a true professional.
Be the first to ReplyValet destroyed one of my wheels during my stay.
Their manager as well as the hotel manager told me they would resolve the issue. Valet company sent me the wrong wheel then blamed me for the mistake. I was a little taken back when I brought them the wrong wheel back and they tried to accuse me of switching it out with another wheel in hopes of getting a second wheel for free I guess. Reached out to hotel management again after incident. They promised to get involved and resolve my issue. It's been two months and I still am driving around on a destroyed wheel. Valet company is now unresponsive and I've lost all hope in hotel management. By far one of my worst experiences with any hotel I've ever stayed at. The hotel manager just pushes the blame and is full of false promises to resolve any issues you may be having. I've been offered nothing for my troubles and insulted by the valet company.
Be the first to ReplyThe hotel is in a great location and had pretty decent
The hotel is in a great location and had pretty decent amenities and style. Furniture felt pretty sturdy, however I give it 3 stars because even though they are partnered with Equinox to provide all the recreational amenities such as swimming pool, fitness rooms, etc. it was also being used by the Equinox members which meant there was very little capacity to even use the exercise machines. I could not even use the swimming pool because there are 4 people lined up just to use a lane! I would probably look elsewhere..
Be the first to ReplyI wasn't going to leave a review, but here we go.
Today is our 4th day and 5th night staying here and somehow we can't get a tea service! My daughter and I are on college visits, so it's the two of us staying. After requesting a coffee maker, we realized the Keurig tea pods aren't included, so we also requested a kettle. The kettle arrived without teas, so to avoid calling front desk again, we simply bought our teas. Now we have to deal with the dilemma of tea cups! It's a mathematical oddity - on the first try, we got two cups with 2 saucers. Once these were used, we ended up with 1 cup and 1 saucer. I should've counted my blessings, because the next day I ended up with 1 cup no saucer... concierge keeps sending up another kettle. It's these simple things that make you wonder if you're staying at the Ritz.
Be the first to ReplyVery overrated.
Old Hampton or something that was converted. No coffee maker, no refrigerator, full-sized beds.
Be the first to ReplyShort version: Be prepared to be treated with less respect
Short version: Be prepared to be treated with less respect because you booked a standard room and didn't look like someone going there for business, and you're someone who does not have "Titanium Status." Location is nice though. Long version: This was our first time staying at the Ritz-Carlton, and we had really high expectations since it is a 5-star hotel after all. To preface this, my husband and I were celebrating our honeymoon in Boston, and we let them know this when we booked our stay. We booked a king room, so this experience may differ from the other suites they have. Let me start with the positive aspects of our stay, as this list will be rather short. - We enjoyed the location of the hotel. It was right next to Chinatown and Boston Common (a super beautiful park). - The chocolates were good. - The room attendants and cleaning staff were very polite and helpful. Now on to the negative parts of our stay: This place felt more like a 3-star than a 5-star hotel. - The room had less amenities than a non-luxury Marriot hotel (which is the parent company of Ritz). We visited a relative who happened to be staying at the Renaissance (a Marriot hotel in South Boston) and we noted that their rooms had nicer views and the exact same amenities (plus a mini fridge that is not just for bottled drinks and a coffee maker). The beds and pillows felt exactly the same. The furniture in their room was newer. - There is no free gym with this hotel even though most booking websites will advertise like it is included with your stay (which it should be for how much you're paying for the room). The gym is an Equinox Gym, but you have to pay an extra 20 dollars per day to use it and it is not exclusive to the hotel. - The lighting was dim and a little depressing. The overall decorations for the hotel were little and mediocre. - A valet parking fee was on our bill at checkout, despite the fact that we don't have a car. It doesn't make sense that we would have this charge at all as there was never any mention of us needing parking. There should be no confusion about if someone did or did not have valet parking. We noted this happened to some other people in other reviews. - They did not do anything special for our honeymoon - which was disappointing because most nice places will. A relative said that when they went to a different Ritz for an anniversary, the experience was amazing, they were given a bottle of nice champagne, their room was upgraded to one with a nicer view and the staff was very friendly to them. This Ritz did not do anything until prompted with a question on the last day of our stay. They brought us what tasted like chocolate covered pop rocks and 4 other assorted chocolates haphazardly placed onto a plate, and a typed out note that basically just said thanks for staying with us on your honeymoon. This looked nothing like the pictures we've seen from other positive reviewers, so we were highly disappointed. - Our room faced an apartment building and a tiny sliver of the park. Finally, despite the fact that you are paying more money than usual to be a guest here, the hotel staff will treat you differently based on the way you look and act. The doorman was rude to us, and the concierge wouldn't even look at us when we walked by. We were never greeted in any way when we came in and out of the hotel, but we noticed that other guests that came in right before us would be greeted. I would rather stay in a place where the staff treats you well regardless. We will not be coming back to this location and we will be skeptical of other Ritz locations in the future.
Be the first to ReplyThis Ritz-Carlton is the most bland and empty hotel than
This Ritz-Carlton is the most bland and empty hotel than any Ritz I have ever visited before. Building is dark and outdated. There is not a grain of sugar or drop of water, juice or soda in the room's fridge or a coffee maker. You have to call to get water or soda or coffee maker and they bring one item at the time and they forget and also don't pick up the phone so be prepared to make few trips downstairs for any simple thing. Cars are park right behind the property but still Vale takes 10 to 15 minutes and you see three or four of Valet personnel chatting outside the hotel but don't attend their desk to pick up the phone. Customer seevice is way below rhe standard in every level that I tried the hotel. I would say four star will be a proper fit for this hotel building.
Be the first to ReplyExcellent hotel.
Staff is efficient, helpful, and friendly. They are kind and funny as only Bostonians can be. Since I'm from the east coast, I appreciate their humor.
Be the first to ReplyThey kick us out of ur room just for asking Aaron Judge for
They kick us out of ur room just for asking Aaron Judge for a autograph and they burnt the battery out of our car and we still have to pay even though we never even stayed for a night
Be the first to ReplyEhhh, not as impressive as other Ritz properties we've
Ehhh, not as impressive as other Ritz properties we've stayed at.All staff was nice and city-view room was standard/fine. There were crumbs between the glass of the table. Gross!Location is a bit odd, between Chinatown/theatre district/the Common.We won't stay here again. Our go-to is the Lenox, the best place to stay in Boston IMO.
Be the first to ReplyIt's so surprising to see a Ritz-Carlton with only a three
It's so surprising to see a Ritz-Carlton with only a three star average. Seems almost impossible to believe. I would not believe it myself until I experienced why they only have three stars, it's because of their mediocre service and their lack of a traditional "ladies and gentleman" attitude.Sadly, I think that they need to go back to the Ritz Carlton training manual and learn how to take care of their best clients.It all started when we first arrived to the property. It was nearly midnight and raining... And not a person in valet or anyone offering to help. No one. Even the people who came after us had the same issue, where to park their car or how to get help with their bags for a family of four. That's why we pay a premium here, to get help and service as needed. Usually they anticipate it.Check in was a clumsy effort... Due to the computer not cooperating and then they were not able to register my credit card properly and they could not look up my account and see my titanium membership number. It was a long tedious process.Luckily our room is very nice. We are very happy with the comfy bed and amenities. Our only view is another building... But since we're spending lots of time outside it does not matter that much.It became a challenge in the morning to get a coffee machine to make coffee in our room. We waited nearly an hour... And eventually called back to make sure they had our request. I'm not sure why they don't have coffee available in the room all the time like other Ritz properties. After reading many of the other reviews, I read that they had a car service to use around town. I thought that would be very useful... So as we were leaving, we asked the front desk if we can arrange for the car service. They said they stoped the car service so do not expect that to be available anymore. Bummer indeed. What really stung the most though was the fact that I have many upgrade certificates to club level in my member portfolio and they would not honor them. The club level has been closed for a while and they just opened and we did not know that it was gonna be such a big deal and hassle to get access. And with so many club level certificates on file, (63 nights of upgrades) you would think they would want to welcome us happily especially since it would only be for one night since we already missed most of our first night here by arriving so late. After staying more than a dozen Ritz Carlton properties, I am disappointed at the quality of service received here. It feels like they really do not care about making it as special as they could.
Be the first to ReplyWe have stayed at many Ritz's before and this came as a
We have stayed at many Ritz's before and this came as a shock. There were NO restaurants open except for 1 which was open from 6-7 for dinner. Room service was offered from 9-10. This is what I imagine a motel 6 to be like. It was hell. Oh and if you want to use any of the ritz facilities, you have to join equinox next store. The very best part is the manager offered me 20,000 points which equals $100 for our inconvenience. I believe our bill came out to about $3000 dollars. Listen to me and avoid this place!
Be the first to ReplyI was here in December and the manager, Sara, gave me a
I was here in December and the manager, Sara, gave me a room with the best view of the Boston Common. I came back this month and they found my info and she and Brian made it happen again for me. Our greeting was the best. I love businesses who take care of their customers. They were so nice to me that I told my family about it and my brother made reservation to come. What I love the most about my room, besides the bed and how roomy it is, it's the bathroom layout but mostly the shower. The water comes out with just enough force and it massages your body. Now that's what's up.
Be the first to ReplyI am shocked the ratings on Yelp are so low for this Ritz
I am shocked the ratings on Yelp are so low for this Ritz location. I stay at lot of nice hotels and this one is always great. The check in process is very personal, quick, and convenient. I usually get an upgraded room, helps that I am a Marriott Titanium member. Most recently I got an executive suite and had great rest all three nights I was there. I asked for a Nespresso machine and they brought one with about a 50 pod variety box, totally amazing and no extra cost! The Equinox gym is expensive at $15 a day, but it is a state of the art gym and you can take spin or other Studio classes as part of the fee. The location is great, completely walkable to North End or the water front. The prices can vary dramatically, and I recommend you call to get the best rate.
Be the first to ReplyLOVED this hotel on my recent trip to Boston.
Our room was so comfortable and the hotel is extremely central to all the major attractions. However, the biggest draw was the staff. They were fabulous! We were traveling with our 18 month old, which is a challenging situation, and they went above and beyond to make sure we were comfortable and well taken care of. Special shout outs to the front desk team for providing a fun stuffed lobster memento to our daughter and to John (Doorman) and Mohamed (Bellman) for doing a phenomenal job efficiently loading up our car as we headed out to Cape Cod. The hospitality of the team was so appreciated.
Be the first to ReplyThe doorman has a terrible, terrible attitude! His level of
The doorman has a terrible, terrible attitude! His level of disrespect and piss poor attitude is despicable. Having encountered and hearing the way he treats locals of Boston was quite upsetting. Nothing like hearing the doorman taking down to those walking their dogs and reprimanding owners for allowing their dogs to use A PUBLIC SIDEWALK to do their business. If you have such an issue with pets, then don't say that your hotel is pet friendly. It's not the best image to be portraying...
Be the first to ReplyStopped at this place on my way home one day for dinner and
Stopped at this place on my way home one day for dinner and really enjoyed what they had to offer. They have a great selection and wide variety of appetizers and main entrees to choose from. I started with their fresh greens/frisรฉe salad which was tossed to perfection with a light coating of dressing and finished with a plate of rigatoni bolognese. The waiters were super friendly and environment relaxed yet classy.
Be the first to Reply