DO NOT VISIT THIS VENUE. - The Restaurant at Justin Paso Robles - Kaufe eine Reservierung
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Paso Robles's Best Prepaid Restaurants that are most frequently booked by customers of The Restaurant at Justin Paso Robles
🤮 1/5 - DO NOT VISIT THIS VENUE.
By 👻 @Barrington L., 11/03/2022 12:00 am
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THEY EMPLOY HOSTILE EMPLOYEES WHO SPEW H0M0PH0BIC SLURS while BATING PATRONS INTO LEAVING (which we absolutely did). BACKGROUND: Below is a review based upon an experience we had on Saturday, 10/29/2022. We booked the reservation weeks & weeks & weeks ago. We even paid for the 'reservation charge' requesting several accommodations: sit inside (no patio seating), & a quiet corner table. Here's what happened next (MANY RED FLAGS):---- We had reserved a driver (we were going to be drinking so it's a responsible thing to do) so I called Justin around 2:00ish to inquire as to what they had for food to buy for our driver. JUSTIN is in the middle of nowhere (aka BFE) so we didn't want our driver heading into Paso Robles to find food given our event was from 6:30 until 10:00PM. The convo on the telephone was chaotic (many on-holds) but the employee was accommodating enough to reserve a charcuterie board for $55 for us.---- We arrive only to experience a male employee in the front of white building to treat us in a nonchalant manner (aka not interested). Mind you, there's online reviews where patrons would be served some rose wine upon arriving. We were not offered such. (I'm actually surprised he wasn't manicuring his nails like a 'Revenge Secretary' scene in an unnamed Hollywood flick.) Strange behavior. ----We were told NOT TO go through the front doors, but a side door because "[We] still had 13 minutes before reservation." Shocking way to greet guests. Nobody opened the doors. No manners. Nothing. So, with time to burn, we walked into the tasting bar area to confirm that our driver would be served the charcuterie board. We waited and waited, but no response whether it had been furnished to him so I went outside (east side of building) only to find our driver had been served the $55 charcuterie board haphazardly in two "to go" boxes. No board presentation. No plate. And, literally, half of the charcuterie board was missing. He had also not been given water. Just basic water. I then walked out front to ask the 'ghost quitting' male host employee for water. As I'm waiting, I tell my spouse that 'Tony' was served the food, but it was done so poorly that I could have stopped by any hamburger establishment for their most expensive food items and received it in better condition than what JUSTIN served. The Restaurant at JUSTIN didn't even tell us our driver was given food that we ordered & charged for. ---- Dinner Reservation Time: We were taken in through the back of the establishment and the hostess tried to sit us outside (where it was freezing in late October), then when I said, "No, we wanted inside." She immediately tried to seat us in the middle of the room. I said, "May we please be seated in the corner where we requested weeks ago?" She looked shocked and muttered something saying, "Go ahead." Then, we sat patiently waiting while we watched another table being attended to. They were seated 5-10 minutes after us. Table was immediately served wine, water, and had 2-3 employees helping them. -- -- Oh boy, shortly afterwards, the real ugliness happened. Oh. My. God. The male employee "Ben" came to our table with a splash of rose wine. He started out with, "Do you have any food preferences or restrictions?" We said, as reiterated for days/weeks (through communication), that we did not. I also mentioned I didn't appreciate our driver being treated less than relating to the food (aka a dog). Then, my spouse, someone who oversees over 150+ employees for two (2) major healthcare facilities and many outpatient clinics spanning two (2) Central Coast counties, said, "Oh, yes, we do. What notes do you have on us?" "Ben" started to get frustrated. Fumbling through his apron. I immediately said, "This isn't going well so I'm leaving!" We both got up. My spouse walked through the sliding glass doors with "Ben" only to be told by "Ben" that "[he was] intentionally getting [us] to leave" and spewing a homophobic slur that my spouse was a "f&ggot...and could leave." ---- UPDATE from my original Yelp Review post on "Justin Vineyards & Winery" Yelp account: After my original Yelp review was posted, I found out that my VERY CALM spouse was threatened with physical harm by "Ben" as he was exiting the JUSTIN establishment. "Ben" had picked up a glass bottle by the tasting room counter acting like he was going to strike him with it. JFC! Unprovoked violence is beyond any/all acceptable behavior by any employee towards a patron. "Ben" is an unhinged person employed by JUSTIN. SUMMARY: What a shameful, awful experience. I can't imagine what these harassing individuals like "Ben" do to a young, not confident, quiet co-worker(s) if he/they do such blatant unprofessional, aggressive behavior towards patrons. Something is toxic with JUSTIN and it probably needs addressed before they are liable for allowing a toxic environment to exist/manifest.
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