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The Polo Bar New York Reviews from The Last Year
At long last I finally got into the Polo Bar.
Albeit I was alone, sat at the bar, had an early reservation and it was summer. Overall, I enjoyed it. But my experience is mostly driven by Luis, the fantastic bartender. Very friendly and efficient. Made a great Old Fashioned! A branded block ice cube and a polo mallet stirrer was a nice touch. As for the food, the complimentary bar snacks were great. For dinner I had their signature burger. It was fine. Cooked perfectly but can't say it was anything extra special. The atmosphere was very Ralph Lauren - a preppy country club feel. I'm sorta glad I ate at the bar because the main dining room, while very nice, is in the basement. For some reason I just don't care for that. Anywhere. I also got the sense that the brass isn't shining as bright, literally and figuratively. The decor seems to need a slight refresh and the restaurant is thriving mostly on the exclusivity it's built up over the years. If I were to go back I'd like to on a cold winter's night or around Christmas when the restaurant would be very warm and inviting. And hopefully, the brass will be polished.
Best burger in town
What am amazing experience. Decor is exactly as you would expect from Ralph Lauren. Rich wood and fabrics. Our food was excellent. I had the burger which was one of the best I have ever had. Fries were great. My wife had the lobster roll with homemade chips, also amazing. Our service and the team were fanastic. We cant wait to go back next time we are in NYC.
Definitely worth the difficult reservation.
We lucked out on a table for 4 day of by calling at 4pm to check for cancellations. We live on the same street so it wasn't difficult for us to wrangle a couple friends and walk over. We started off with drinks and snacks at the bar on the upper floor. Once our table was ready, we descended the stairs to a gorgeous dining room with dim lighting, wood trim, and polo-themed artwork. We shared everything family style so we could try a little of everything. We started off with the complimentary bread and butter and ordered pigs in a blanket. For our mains we got the New York strip steak, Ralph's corned beef sandwich, the polo bar burger and the burger special of the day. We added on mashed potatoes and sautéed garlic spinach as sides. The standout dish was by far the corned beef sandwich in which the beef was sliced perfectly thin and the marbled rye perfectly crisped. Everyone agreed it was the best corned beef sandwich we've had in the city. Highly recommend this spot if you're up to the reservation challenge!
I'm so sorry to all NYers, but this RL Polo Bar is a flop
I'm so sorry to all NYers, but this RL Polo Bar is a flop compared to the Chicago RL restaurant. The service was the only decent part, although forgettable, too. The design of Polo Bar NYC is somewhat different than the Chi RL spot. Polo Bar's main dining room showcases a herringbone oak floor with walls paneled in pine salvaged from a 19th century mill. Equestrian paintings are displayed on walls clad in billiard cloth, while banquettes are upholstered in the familiar saddle leather. You do not have that "old school" vibe here as you do in Chi, with Persian carpets draping the floors, vintage, wooden bookshelves filled with books like Moby Dick, navy blue walls, tons of framed oil paintings on the walls, and white tablecloth tables. Both locations are beautifully designed; Chicago, however, has a lot more old-world charm and sophistication. The menu was evidently limited and simple. So simple, in fact, that there was only one burger, 3-4 steak/fish options, 5 sandwiches, gazpacho (only soup offered) and standard sides. The stars of the menu - according to the patrons and servers - are the corned beef sandwich and burger. Of all things, those 2 items were the stars. So, naturally, we went with the recommendations. Corned beef sandwich- 2 (meat was so dry that I needed the heavily-buttered bread to swallow the meat.) No thanks! Burger- beef patty was not great. Thick patty, stacked with lettuce, tomato, but not great. I was shocked, because the Chicago location (which has several kinds of burgers on the menu) has AMAZING burgers. Fries- 3 Oysters (from Maine and CA, split equally)- 4 After the disappointment with the burger/sandwich, we went ahead and ordered the Dover Sole and the special of the day, Branzino. Dover Sole- 3 (couldn't believe how they could ruin this fish, especially when Chicago RL has one of the best Dover Soles around). Branzino- 3 Lattes- 3.5 When we were nearly finished, we noticed all of the other tables had been served water from pitchers. Our table, somehow, had glass bottles of water that were used to fill our cups. We had just provided our card to the server so as not to wait for the bill to be printed and to quickly get out. When we left, I had given some thought to the unusually high bill, and had decided to go back and ask for a receipt. When I looked it over, I realized we were charged nearly $50 for water. I didn't complain, but I made sure to let our server know how sleazy he was for that.
Completely average food, drinks and service.
No idea why it is the hardest reservation to get. I have had better meals at chain restaurants.
Had to wait 50 minutes for our table.
Drinks semi overpriced however the burger was very good and so was service.
Fabulous dining experience for business & pleasure
This is the most wonderful restaurant in everyway. Ambiance service & food are all outstanding. It’s a fantastic menu with everything being exceptional. One of the absolute best dining experiences in NY & probably the world for that matter!
Food was on point, my fish dish with that cream sauce!!!!!
Food was on point, my fish dish with that cream sauce!!!!! Amazing Service, We talking about Service!!!!!! People/ persons LOOKING to please, and serve YOU! Ambiance.......... Classic classic, classic!!!!!! Woood for days, lighting perfect. I would give a 5..... but I don't give 5's But if I could give it a 5...... I would! Opinions are like assholes everyone has one. GO HERE
The Polo Bar doesn't miss on anything; From the atmosphere,
The Polo Bar doesn't miss on anything; From the atmosphere, to the food, to the service... Everything is on point. Get the pigs in a blanket, burger and brownie. Favorite restaurant in all of NYC, worth the hype and hour spent waiting on the phone for a reservation.
I waited an hour to get a reservation.
One month ahead. The food was excellent, ambience was great, very Ralph Lauren. Birthday celebration and I enjoyed every minute.
Polo Bar is The place!
Always lively attractive crowd ! Delicious specialities and favorites on the menu! Young friendly accommodating waitstaff Beautiful decors-like a great English gentleman’s club. Seriously difficult reservation to obtain, but well worth it! (I’ve been about 10 times since they opened Several years ago.)
Waited an hour to get a moody maitre'd who said there is
Waited an hour to get a moody maitre'd who said there is nothing available.... this place is a dump and the food is crap.
The ambiance, the food, the service were all truly
The ambiance, the food, the service were all truly impeccable. Dom was great and truly made it a special evening for us. We started off with their special avocado and crab salad, crab cake, and shrimp cocktail. My boyfriend and I both agreed it's probably the best shrimp cocktail we've ever had. I got the filet with broccolini and mashed, he did the salmon, and we got a burger to share. The polo burger is an absolute must have! The polo bar is truly an experience to be had and we can't wait to go back!
Love this place - such a great all round experience that never disappoints
Went for my most recent birthday. I previously dined in 2019 and was blown away by both food and service and it was the first place I booked after deciding I was coming back to NYC for a vacation. I love the burger, pigs in blanket and the bespoke martini. In my opinion It’s worth the wait and the time it takes to make the reservation. The staff make you feel very special and the fit out of the restaurant is phenomenal. Oscar at the bar upstairs was fantastic - he asks how you are going and if you need a drink and let’s the bar tenders know that guests are waiting - I wish he could have made my drink. I also had the chocolate cake which was delicious. Highly recommend - it’s a must when I am in NYC.
Expectations Unmet, Yet Culinary Excellence
Expectations Unmet, Yet Culinary Excellence Prevails Venturing into The Polo Bar was an adventure two months in the making, but what ensued was a rollercoaster of highs and lows that left my friend and me with mixed feelings. Upon arrival for our 10 pm reservation, we found the place buzzing with activity, even on a Tuesday night. The energy was palpable, but unfortunately, finding a spot at the bar proved challenging amidst the crowded space. Despite our excitement, our attempt to capture the moment with photos was met with unwelcome scrutiny from a staff member, dampening our initial enthusiasm. It was disheartening to feel targeted for simply wanting to preserve our memories. However, we persevered and managed to enjoy some delightful treats at the bar, including warm roasted olives that tantalized our taste buds. My Polo Punch drink was satisfying, though my friend's Pinot Grigio was a safe bet. Yet, the discomfort lingered as the same staff member seemed to shadow our every move, creating an uneasy atmosphere. Moving to our table, we eagerly sampled the menu, finding hits and misses among the offerings. The pigs in a blanket were passable, but the corned beef sandwich was a revelation, with melt-in-your-mouth perfection. The Caesar salad struck the right balance of flavors, though the accompanying polo burger failed to impress, especially with lackluster fries. Dessert, however, was a redemption. The brownie with vanilla ice cream was a heavenly finale to our meal, leaving us with satisfied smiles. Our initial server, Nikki, was a gem, embodying warmth and attentiveness. However, a shift in service left much to be desired, with a new waiter failing to match Nikki's standard, even drawing complaints from other patrons. I was left wondering if our late reservation played a role in the staff's evident fatigue, but for a venue renowned for its exclusivity, I anticipated consistent service and attention regardless of the hour. It was also apparent that The Polo Bar caters to a specific clientele, and as the only person of color among the guests, I couldn't help but feel a tad uncomfortable. Despite these observations, the quality of the cuisine alone would warrant a return visit, although perhaps not with great haste. Overall, our experience at The Polo Bar was a mixed bag. While the food had its moments of brilliance and service started strong, inconsistencies and discomfort tarnished the overall impression. While I may return for certain dishes, I can't help but feel that there are other establishments in the city that offer a more consistent and polished dining experience.
The service was outstanding.
The corn beef sandwich was my favorite, we also got the burger that was delicious. We ordered the brownie, pecan dessert. It was phenomenal. The price isn't too bad for the quality of the food. We will definitely be coming back here great place and ambience.
I waited 2 hours on the phone to score a Resy here and
I waited 2 hours on the phone to score a Resy here and honestly, I would do it again. The atmosphere and ambience here is sexy, exclusive, chic, romantic and warm. This has the perfect fall/winter vibe. The moment you walk past the bouncers- yes there are bouncers at this restaurant- you feel immersed in luxury. I saw someone mention this felt like a social club in the early 1900s and that is EXACTLY what this felt like. The service was outstanding, even at the bar. (Where we were able to be sat.) The food surprised me. I'm not going to lie, I wasn't expecting much but I was pretty blown away by the experience. Everything from the bar nuts to the burger were delicious. The bar comes with 3 snackies, truffle chips, nuts and fried olives. Everything was addictingly good for a random bar snack. I would buy those nuts in a heartbeat if they bagged them and sold them in stores. We got an espresso martini and an old fashioned. The old fashioned was solid but the espresso martini was probably the best espresso martini I've ever had. It was the perfect amount of bitter, creamy and rich. We split the shrimp cocktail based on the bartender's recommendation. He said they were the biggest shrimp he's seen and he wasn't lying- the shrimp was MASSIVE and absolutely, totally delicious. Highly recommend getting this to split if coming here. We also split the Caesar salad. Even this was incredible for just a basic salad. Each leaf felt like it was dressed just perfectly and the croutons were fatty and scrumptious. They even split these and brought these on two plates and made sure we both got the same amount of croutons- just amazing little touches like this that I loved about this place. Lastly, we split the burger which, again- I was shocked how good this was. It is on my top burgers list of NYC and was cooked perfectly. The only thing that was just ok was the dessert. We went with the Polo Bar brownie. It was a nice sweet treat to round out the meal but this could have been slightly richer both in texture and flavor. Top to bottom this place was awesome and I'm so glad I got to experience it. Hopefully I can snag another resy in the near future. 4.8/5
This one star has nothing to do with the quality of
This one star has nothing to do with the quality of service, food, ambiance. All have been perfect during my previous experiences. However, there is something weird with the reservations lately. Yesterday i called to make one for exactly 30 days later. No availability. Ok i understand because i called late. Today i set up my alarm for 10 am when reservations open. Calked exactly at 10:00:10!!!! Waited 35 mins !!! And hung up!!! So someone has to explain me how it is possible that in 10 seconds hundreds of people called - that is what i was told the day before!!!- therefore i could not be given a response!!! Even if so, how is it possible that, let's say all the reservations got booked for those people who were so talented and found a technology that were able to call in the 10 seconds before me, Noone was able to answer during the following 34 minutes 50 seconds to say " sorry we are booked".. something is wrong ...
Had a great time at the Polo Bar.
This is our 5th time dining at this restaurant and each time we enjoy our experience more and more.
Worth trying to experience / Highly recommend the appetizers!
We had an amazing experience prior to heading to a show. Focusing on small plates and drinks, I highly recommend the potato caviar bites and the shrimp cocktail was impressive! We'll TRY to get back in again and good luck with the reservation as well, be sure to check out the restrooms :)
Went for my birthday and what a wonderful Celebration
Went for my birthday and what a wonderful Celebration dinner. The vibe and decor of the place was just as expected. Elegant and reserved. I loved starting up stairs with some snacks and then heading down the grand wooden staircase to a live and hustling dining room. The service was top notch and so memorable. I still think about their bread and butter service along with the caviar to start. Don't skip on the Dover sole or the desserts. Everything about this restaurant simply HITS.
The real NYC dinning experience
The service is world class real NYC fine dinning experience. The staff are great and welcoming. Brain did an amazing job explaining the items in the menu. His service is world class that is missed in NYC by most other restaurants. The food is good with great flavor especially on the seasonal vegies section. Busy restaurants with the service and quality really high
Great experience front to back! It starts with the
Great experience front to back! It starts with the reservation team. I've called many times and was not able to get a reservation. The reservation team are always pleasant and empathetic. This time, I spoke with Marina who was lovely. We sat at the bar and met a great bartender named Louis. He was awesome. He was so knowledgeable about the restaurant and had nothing but nice things to say about the Lauren family. Our experience started with cocktails. I had a Vesper Martini and challenged Louis to make it better than Bemelmans Bar (famous for their Vesper Martini). He nailed it. We ordered the Pigs in a Blanket, and mini Ruben bites. The hotdogs had the perfect snap to them, a little bit of smokiness, and the croissant wrapping was perfect. I read another review about them being nothing special. Fake news. I love hotdogs and these were awesome. The Ruben bites were perfection. Very lean corned beaf. My wife and I split the appetizers and were full. I decided to have an Old Fashion made with homemade bitters and simple syrup. They used Woodford Reserve for the bourbon. Louis then stamped the ice cube with the Polo logo. So cool. We ordered the house burger cooked medium. Louis suggested we split it so that we had room for dessert. Great call. They split the burger for us. Very tasty and the hand cut fries were tasty as well. For dessert, I had Grand Marnier and Cappuccino. I had the coconut cake and my wife had the brownie Sunday. We met a lot of nice people including a couple, Mike and Karen, who know Ralph and Ricky. We met twins from Texas and their friend from Connecticut. They had dinner and were going to see a play. They had a final cocktail at the bar as well. Great staff, great food, great people. All in all, front to back, it was a great experience. We will be back.
Beautiful bar and restaurant serving american classics
Absolute highlight of a recent trip, the Polo Bar is a beautiful, leather-cladded, dim lit bar and restaurant located just off 5th avenue. The bar upstairs is intimate and quintessentially Ralph Lauren with leather panelling and equine features - arrive ahead of your dinner reservation to have a drink before heading downstairs. Cocktails are delicious as are the nibbles that come with, although the drinks and snacks did take a while to come and the order was incorrect a few times. The restaurant downstairs has a fantastic buzzy atmosphere and is beautifully decorated. Tables are not cramped and we had enough space as a party of 4 compared to many NY restaurants. Menu is concise but focuses on american classics; corn beef sandwich, caesar salad, burgers etc. ‘Popovers’ (essentially yorkshire puddings in the UK) are served on sitting down which were interesting and meant 2 of us decided not to have starters but wait for the main event. All 4 of us ordered the burger which was the best burger I’ve ever had and my favourite meal of the trip - a must order. The chips were seasoned well and very moreish. The pudding menu is also inviting, with the brownie a real treat. The wine menu is tricky and very expensive so may be worth having a cocktail upstairs and sticking to cocktails / soft drinks for supper if you’re keeping an eye on the bill. The staff were very helpful and kind; our server was attentive whilst the sommelier was very informed. Overall, I highly recommend going to drinks + / dinner at the Polo Bar, provided you can get a reservation! (We emailed saying the dates we were in the city and asking for any availability - the restaurant replied with 3 options).
WOW! What a wonderful surprise it was to dine at the Polo
WOW! What a wonderful surprise it was to dine at the Polo Bar tonight to celebrate a birthday. I went to only expect a very well appointed restaurant, but much to my delight food and service was fantastic. From being checked in at the front door, meeting Benjamin and being escorted to our table, then having Frank our waiter all was all in a great way. Being concerned on a time limit for dining when asked to place all dinner order I felt a bit rushed, Frank assured us of no time constraints would be necessary. He showed up when we needed for any thing, and didn't have any pressure for moving us along. Our cocktails were just right, hot dogs in a blanket was whimsical, tuna tartare tasted superb, burgers, fries and Veal Milanese was much better than expected. The birthday gal had the coconut layer cake with coffee and expresso martinis to end a terrific experience.
A beautiful time was had at the polo bar.
We arrived to our reservation 30 mins prior to our time. Your name is taken at the door to make sure you have a reservation before you even enter. Our group of four sat at the bar and had a beautiful cocktail first. About 25 later we requested to go to our table. The hostess said someone would bring out drinks to our table. We were lead down the beautiful staircase to our seat. I heard this place was a celebrity hot spot and that was definitely true on this night. The decor was gorgeous and the service five star. We didn't want for anything. Someone was always there to get anything we requested, clear our table and give us new plates and utensils. The food was sooooo good. They have the warm popovers which I love!!! I had the branzino , Caesar salad and crab cake and then finished it all off with chocolate and vanilla ice w chocolate syrup. My friends had steak and coconut cake. The reservation was not easy to get but it is doable. You just have to exercise extreme patience.
Pretends to be something it clearly is not
Pretends to be a traditionalist English club house but is rather grouped in the section of American country club with an overload of RL esthetic. Food was decent, service was a tad stressed. I wouldn't bother to return there are better establishments in the city (it is definitely overhyped).
Bravo Polo Bar! You'll have a patron for the life of your
Bravo Polo Bar! You'll have a patron for the life of your establishment. Luis was the epitome of an incredible almost MAGICIAN like bartender/host! Thank you for the experience! He along with Anthony and all of the gentlemen at the bar curated a fantastic experience for me. This was post brunch so imagine how fatigued I was. Nevertheless, I was able to enjoy my tuna tartare at the bar! This isn't typical for that seating so please know that was part of the magic of Luis! The decor was dimly lit and had an old fashion feel. I'll be returning just for a smorgasbord of appetizers and additionally a few of their meals! The nocturne (sp?) tea was the perfect finisher to my meal. Drinks- 10/10 Luis and Friends Service-10/10 Ambiance- 9/10 The 9 is because I was seated at the bar for my meal and it was extremely cold with the draft. Otherwise loved it! Will I return? You bet your bottom dollar I will! A tout a l'heure The Polo Bar !
Great food and atmosphere
Beautiful restaurant and bar with great food, appetizers,cocktails and desserts. The ambiance truly captures the Ralph Lauren style from the decor to the waitstaff’s attire. Our family thoroughly enjoyed our Christmas Eve dinner here.
Old World Charm
Though the service can be a bit rushed sometimes, Polo Bar knows how to keep up the air of exclusivity. The ambience is amazing. Always try a special when you go.
Amazing
Great burgers, good white wines Amazing atmosphere and stylish people, we saw even a celebrity. Very friendly staff, good communication skills. Only problem was that on the bar snacks menu it’s not mentioned that the beef sandwich comes with roast beef and not cooked beef.
The polo bar was a good time out for me
Great food and service to match
Polo Bar vibe always great
Delicious food, great service and amazing drinks as always !
An Unforgettable Experience
The experience at The Polo Bar is unlike anywhere else. When you first walk in you are greeted at the door and welcomed into a long bar area. In the bar area, we were able to order drinks and served bar snacks like fried olives and nuts while waiting for the whole party to arrive. Once the party arrived, we were taken down a set of stairs to the main dining area. The atmosphere for the upstairs bar and the main dining area were very nice. Both were decorated in a traditional Ralph Lauren style (their green plaid design, wood paneling and polo silhouettes). Not only was the atmosphere nice but the staff were very friendly and professional. They were kind and all had smiles on their faces. The combination of the atmosphere and the friendly staff gave the restaurant a very warm and welcoming feel. The menu for the restaurant was a good size with good choices for many preferences. I tried many of the things on the menu such as the "OYSTERS", "PIGS IN A BLANKET", "RALPH'S CORNED BEEF SANDWICH", and "THE POLO BAR BURGER". I also tried the "COCONUT CAKE" and "THE POLO BAR BROWNIE" from the dessert menu. I highly recommend trying any or all of these items as I was impressed with them all. Overall, The Polo Bar is an amazing restaurant that I look forward to going to again. I recommend going if you're able to get a reservation as it is an experience that you will not forget.
Worth the challenge of getting in
Definitely hard to get into but worth it. Greeted warmly enough, taken downstairs. The dress code is not adhered to by everyone, but not sure how they can turn a girl away in midriff baring shirt and jeans. The service was excellent and the food was surprisingly very good. The pigs in blanket great, the pastrami sandwich was perfection.
Underwhelming Hassle, Cramped, Below-Par Service & Food, Expensive
It is impossible to get a reservation - they put you on hold for over one hour on the phone, ask you very specific questions about day/time of reservation, only to tell you there are no reservations available for the entire next month. The "reservationist" must have known there were no reservations prior to asking me such detailed questions! When I went to the restaurant it was almost completely empty for the early dining slot, but started to fill up at the end of my time slot. The tables were so close/cramped together it was hard to get up to go to the bathroom. Further, we ended up having joint conversations with the table next to us because it was like we were all seated at the same table the tables were so close & cramped. The food was expensive and not very good. I wouldn't want to order or have any of the dishes again. I had a sandwich and the bread was charred completely black like charcoal. The food is salty. They do say over the phone a strict dress code but no one was wearing what the guy said over the phone. The table next to us had some sort of bug on it and the whole experience seemed like a lot of effort for a customer to have cramped dining with over-priced poor food. The service I also thought was poor - I've had better service at dive bars! So I would say it's like having a very cramped not very good but expensive meal in like a Ralph Lauren store. So although the place has been marketed very well, and many fans of the Ralph Lauren brand want to try it, the experience overall was underwhelming.
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Where do the Reservations on AppointmentTrader come from?
By 🥷🏻 @ColorfulRod45, 07/13/2021 6:55 pm
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Are you affiliated with restaurants / or any of the other venues which are listed?
12 Answers
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Don't like the Answer? Add another one. |
Answer from 🦩 @FluffyStar64 (07/13/2021 9:05 pm)
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Mostly from people who don't need their reservations or appointments any longer. AT has no relationship with places listed and acts as a platform connecting buyers and sellers making sure that listed reservations are real and that privacy is not compromised when transacting.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:51 am)
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Can come from a lot of places, people who don't want to get charged their cancellation fee or people who just have them and cant go.
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Answer from 👻 @AffectionateRegret15 (11/15/2022 12:56 am)
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I mean.... it is web scrapers. Is this a serious question?
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Answer from 👻 @ColloquialPosition80 (06/03/2022 2:39 pm)
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alot are work dinners that are cancelled
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Answer from 🤠 @DeliberateScale19 (11/20/2022 8:59 am)
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Users who have reservations they can no longer use
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Answer from 👹 @GuiltlessNose33 (12/06/2022 7:05 pm)
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Some people have connections, some can't make their own reservations and are giving it up, others...
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Answer from 👻 @ConnectedExistence32 (01/14/2023 12:18 pm)
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Ppl waiting in line at the DMV…
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Answer from 👻 @NaughtyBread30 (05/12/2023 7:14 pm)
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almost all restaurants aren't affiliated with AT and I'm guessing it's mostly people wanting to not pay cancellation fees.
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Answer from 👻 @GoldenAmusement60 (05/21/2023 11:33 am)
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Reservation Storks
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Answer from 🐧 @AwakeDecision53 (12/11/2022 10:40 am)
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They are from people who made the reservation and can/do not want to attend.
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Answer from 🥩 @DecadentRoof69 (01/30/2023 4:45 pm)
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Unusable reservations, bots, users sourcing their own, etc.
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