A Trip with High & Lows - All in All- Incredible Staff - The Midland Manchester - Trade Reservierungs
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😍 5/5 - A Trip with High & Lows - All in All- Incredible Staff
By 👻 @Anderona C, 03/19/2023 3:00 am
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In January 2023, I spent two nights at this hotel, for work purposes. First of all my manager told the hotel that I had been celebrating my birthday. The staff arranged to have a note wishing me a happy birthday placed in my room and this came with a beautiful chocolate dessert. A wonderful surprise that I appreciated. Thr second day of my stay was a little less delightful. I went over on my heel in my hotel room, breaking a bone in my foot and sustaining significant ligament damage to my foot. Staff acted quickly, sensitively and with great care when I called to tell them what had happened- John iced and elevated my foot as Tom dealt with practical and logistical matters. Following an initial examination and reporting- I was accompanied to A&E at local hospital. I was in a daze but and staff did everything they could to ensure that my trip there was okay and I was reunited with my possessions. I am now just a couple of weeks away from being able to walk on my newly healed foot with ease. I am very grateful to John and Tom for their patience, understanding and sensitivity regarding a challenging situation. I look forward to visiting the hotel again and I can confidently recommend it to my colleagues for future work endeavours.
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