Amazing staff - The Liberty, a Luxury Collection Hotel, Boston - Trade Reservierungs
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- Superior King (1 King 350sqft/32sqm)
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- Charles River Suite (1 King Sofa Bed)
- Ebersol Suite (1 King Bathrooms: 1.5)
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Boston's Best Hotels that are most frequently booked by customers of The Liberty, a Luxury Collection Hotel, Boston
😍 5/5 - Amazing staff
By 👻 @Susan B, 03/17/2023 3:00 am
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I was super impressed with the level of service I received I believe his name was Duane.At check in he could not find the reservation. And I informed him the reservation was booked under my sisters name. I told him the name and he says yes and says unfortunately because your name is not in the reservation I can’t check you in with out My name being on the reservation so he contacted my sister who has already checked in. Duane told me that my sister is coming down wile I’m waiting would I like a glass of champagne after the flight I had yes so he gives me a glass of wine he also gave me a late check out I felt like royalty. Checking in with Duane he also gave me a room next door to my sister He handed me my keys told me where the elevator was and my sister told me it was only his third day so I had to ask him and he confirmed that this was his 3rd day here I was surprised I thought he was one of the managers the way he presented himself great job get him a raise u have a super star Staff
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