Disappointing and unreliable service, night ruined! - The Kitchen Restaurant Sacramento - Kaufe eine Reservierung
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🤮 1/5 - Disappointing and unreliable service, night ruined!
By 👻 @WazzapWendy, 06/23/2023 3:00 am
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We used to LOVE The Kitchen as our go-to for special occasions, but after last night's disappointing service, we won't be returning ever again. We ordered seconds of 3 dishes, followed up asking for the status, and at the end of the evening was told the kitchen was closed, so they can no longer prepare the dishes we requested. They blamed it on new staff they're training, but that's not an acceptable excuse for a Michelin star restaurant! If I wanted unreliability and poor service, I would've had dinner at a fast food restaurant instead. They also changed policies and no longer allow you to take your leftover bread or chips home. Does it end up in the trash? Feels like a huge waste. If you hire new staff, please train them appropriately, or find new staff that can deliver a basic level of service in a restaurant such as submitting orders. The whole night was ruined by this experience and our 10 year anniversary is now a giant disappointment.
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