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🤮 1/5 - Was looking forward to celebrating Valentine's Day at The
By 👻 @Alexis F., 02/12/2023 3:00 am
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Was looking forward to celebrating Valentine's Day at The Fulton on 2/12. We booked the reservations way in advance, 1 month plus. Although, it was not needed because plenty of spots were open. We even hired a babysitter so that we can go to our dinner plans. Our reservation was at 6:30pm. At around 1:30pm, 5 hours before, the restaurant EMAILED to say the reservations were cancelled. No reason or explanation. It is Superbowl though! I called and the staff said it was "due to unforseen circumstances". Only asked if we wanted a rebooking? Absolutely not! In all my years of reservations, I've never had this happen. The restaurant didn't even have the courtesy to PICK UP THE PHONE to call all the guests to notify. Hope everyone checks their emails every minute. The guests get charged with a cancelletion fee, but I guess there's no reciprocation. Thanks for ruining our holiday celebration.
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