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🤮 1/5 - AVOID!
By 👻 @IramC, 12/21/2021 3:00 am
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My husband, 8-year-old daughter and I booked the festive afternoon tea last Saturday 18th December. The cost was £65 each including for my daughter – total £195. We were super excited because we trust the Jumeirah brand to deliver a great experience – this is trust that we have built up from attending and residing at their properties in Dubai and Abu Dhabi.
The entrance to the hotel and restaurant had a festive feel and looked quite nice. However, the experience mostly went downhill after that.
Key points on our afternoon tea:
- The bread was stale for most of the sandwiches - my husband questioned the staff whether the bread had been toasted which it hadn’t and therefore stale.
- The truffle on the “Burford brown egg, chives, winter black truffle & white bread” sandwich was missing.
- The bread for the “H. Forman & Son smoked salmon, pink peppercorn, dill, cream cheese & rye bread” sandwich was very cold and hard as though the bread itself had been stored in the fridge for ‘hours’ beforehand.
- The “Cambridge shire roast turkey with homemade veal, sage, chestnut, cranberry & granary bread” sandwich was very bland with dry meats. The cranberry did not save this one from a disaster.
- The “Onion fondant, goat cheese, watercress & savory tart” is given hot and tasted nice.
- The sponges on all the cakes from the platter were dry.
- The festive spices were overpowering and overwhelming on all the desserts. You simply don’t know what you’re tasting most of the time.
- The ‘plain’ scones with the jam and clotted cream tasted fresh and were nice.
For a 5* hotel, in particular the Jumeirah brand, to serve stale bread and dry cake is an embarrassment. This afternoon does not cater for children either.
This experience simply had no attention to detail. £65 per head is not worth it. Bottled water and coffee is an extra cost. There was no attention to detail in our afternoon tea – there is a lot better out there!
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