Good and Ambience good, Server terrible - The Charter Oak Restaurant St. Helena - Kaufe eine Reservierung
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😒 3/5 - Good and Ambience good, Server terrible
By 👻 @Andrea D, 10/10/2023 3:00 am
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This could and should have been a 10 out of 10 but the server needs some help with service. The hosts were pleasant but gave no direction. Asked us to wait for the whole party to arrive so we sat by the huge fire pit. Gorgeous. A little later came over and said “oh go inside and grab a drink while you’re waiting.” Just felt like that should have been an option from the start. When we sat, our server, Jessica (Yessica), made the evening terrible. The food was great but she was awful. Maybe she’s new or was having a bad day, but this is not the industry for her. Abrupt and rude, super unhelpful and made our whole experience terrible. The food was good, the music and vibe was fun, but spoiled by her. I’m sorry to any other tables that have her.
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