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TAO Downtown Restaurant New York Tripadvisor Reviews
Latest Reviews On Tripadvisor
31 Reviews
0 Replys |
Need to hire a replacement.
THIS PLACE IS AWFUL! Our waiter Kimberly was horrible, she has the driest personality I have ever seen. Not to mention she didnโt engage in conversation, when we asked for recommendations she wasnโt very helpful, almost as if she wasnโt knowledgeable about the menu. Definitely will be asking for a different server if we ever decide to return.
Be the first to ReplyFantastic experience, great food!
We had a wonderful evening with great service, fantastic food and the vibe was also great. Ok, it is a bit noisy but the restaurant was fully booked. We loved it!
Be the first to ReplyAverage service
The staff does not seem to care about the customers. Service is impersonal. Atmosphere is good , cool vibes with music. The food is very good, we had the chicken dumplings, white rice ( it was a bit dry) and the pepper chicken. The cocktails were very average.
Be the first to ReplyGreat service that canโt be found easily in 2024 in NYC
Great service, Great food and Anthony is great in recommending dishes and taking feedback about the food High recommend if you appreciate great service with good food for the price you pay then this the spot to eat at in NYC Will visit again for lunch for sure
Be the first to ReplyI swear IT WAS THE WORST EXPERIENCE
The worst experience I have ever had in a restaurant, they left me waiting for a table for one of the tables at the end of the nightโฆ we finished eating and we were the last table in the restaurant to leave, because we were among the sultanas to be served, upon leaving There was a guy from security telling us to leave, he was too rude to us and they repeatedly told us to โgo awayโ I swear IT WAS THE WORST EXPERIENCE
Be the first to ReplyHorrible
I went there with my husband, we had such a horrible experience. Our reservation was for 7:30, we were ONE minute late and our table was already taken. After speaking to the manager he stated they over booked the restaurant. Nick and the other manager were not helpful. Good luck going there.
Be the first to ReplyAlways a Tao fan, especially in the Chelsea area
Like other Tao locations- this one certainly did not disappoint! The atmosphere, music, bar, and food were extremely on-par with their quality and brand.
Be the first to ReplyThe family style seating and food offerings was a great option for a large group (40)
There definitely was no lack of servers, someone was constantly bringing new food and clearing empty dishes. There was also a person who just described the dishes and answered questions
Be the first to ReplyDinner at the Bar
You definitely should have reservations, but we were able to sit at the small tables in the bar area. The bar /lounge has a full food menu. I got ruby cocktail it was perfectly balanced. We got the orange chicken and the spicy shrimp. They both were great. The vibe was great. Definitely would come back.
Be the first to ReplyRuined a Birthday Dinner
10 Friends and I went to the restaurant on on Friday, Feb. 24th. It was the worst experience I ever had in a restaurant. From the minute we arrived, the hostess said with an attitude don't forget you have to be finished by 10 PM we told her we know that. As soon as we sat down the server wanted to know what we wanted to order, we didn't even get a chance to look at the menu. At 9 PM we were still finishing our dinner and they started clearing the table. We had brought a Birthday cake for one of our friends, the server bought out the sliced cake before some of us were not finished with dinner. The slices were slivers.They never bought out the rest of the cake for us to take home. We should have insisted they give us the rest of the cake. The best part is that the next day one of our friends called to asked had we liked the drinks. He called the restaurant and over the phone he paid for 10 drinks for us.. We never received them. This place is total RipOff
Be the first to ReplyThe best restaurant in NYC!!
Great food and even better service by Darius. Visit here every time we come to NYC, itโs that good! Cocktails are super.
Be the first to ReplyFamily meal
I was really disappointed with the whole experience. The restaurant aesthetic is incredible, but that's it,it looks amazing and trades on appearances in my view. We had a fantastic table,with a great view of the restaurant. In fairness, we had nice starter's ,but very expensive. The mains were basic if I'm being generous, One main sent back ,and replaced later on in the meal. This was poor, and no acknowledgement from the restaurant when the 2nd version was left almost uneaten. This is clearly the place to be, but I'm interested in the food, and in my opinion, the restaurant was average at best, charging exorbitant prices. I won't be back, not that they'll care, no one asked..very disappointing, many better options available in NY at a fraction of the cost.
Be the first to ReplyDisappointing food for such a big brand
Having heard so much about this place and the demand to get a booking. I was left disappointed with average food, dry edamame, cauliflower sides were not great, chow fun was good and duck fried rice was slightly over seasoned but ok. Pack erm and stack erm venue.
Be the first to ReplyWow factor when you walk in, but loud loud loud
This restaurant is huge, I can see how it turns into a nightclub. The design is great and the music was fabby but much too loud for a dining experience!! No issues when itโs a nightclub but we struggled to give our orders or converse.. Having said that the food was delicious and so much choice !The price is hefty but everything in New York is now insanely priced.. The couples tables are also quite tightly packed together which Iโm not a fan of.. We enjoyed our evening as it was a very different kind of experience. If youโre going as a couple or friends who want to chat โฆ good luck when that..
Be the first to ReplyAwesome example!!
It was a excellent option for a Friday night in NYC!! The is a mix of restaurant with disco! And the food was delicious also the drinks!! Service could be better but it's worth!! The Banana Pudding desert is special!! ๐
Be the first to ReplySuperb service and out-of-this world food
Having never been to Tao before, we weren't sure what to order and our server was right on point with his recommendations of the spicy tuna small plate and the swordfish skewers (which we probably would not have thought of). We also had 2 types of sushi and some Dim Sum vegetable dumplings. Everything was beyond perfect. The atmosphere is unique, with some seats on a stadium level around a ground floor. It is very dark inside and a bit "mysterious", which I think is the vibe they are going for. I would definitely return here.
Be the first to ReplyGreat food nice ambiance
The food was very good service was excellent The ambiance was great. Loud music if you are looking for a quiet place this is not it.
Be the first to ReplyBest restaurant experience ever!
The food, staff, location and overall atmosphere is amazing. Would travel back to NYC just for this restaurant. They have a lot of vegan options that are too die for. Don't miss out on the opportunity to go to Tao!
Be the first to ReplyRude hostesses
The ambience, as other reviews will say, was beautiful. However, this was hard to enjoy when one of the hostesses was rude to my friend and I right off the bat. She told us we had to wait 30 minutes to be helped when we arrived at the restaurant exactly when it opened, and there were plenty of staff available to help us. She also spoke in a very nasty tone. Luckily, another hostess was pleasant enough to help us out, and I appreciated this a lot. As someone whoโs worked in the service industry for years, I found it incredibly disappointing to be greeted harshly at such an upscale restaurant. It definitely made me feel unwelcome, and embarrassed me in front of my friend.
Be the first to Replygreat food
I usually eat at Tao in Vegas so I thought I would give this one a try. Well worth it. Service 5 star food 5 star and the fortune cookie desert is to die for
Be the first to ReplyWas expecting better service
My husband and son made dinner reservations to celebrate my birthday. We got seated and waited a while before our waiter came to introduce himself. We reviewed the menu, and placed our order... My husband had discreetly told the waiter it was my birthday and asked if he can bring a desert with a candle at the end of meal. I was extremely disappointed when the desert was brought over and just placed on the table....no happy birthday wishes, no presentation nothing just placed on the table and he walked away.... I expected better service considering the bill was pretty pricey. Not to mention they hadva few managers on the floor, not one stop by our table or other tables but were pretty interested on their cell phone..
Be the first to ReplyGreat experience
Great experience. We did feel a bit old in there (Weโre in our 40โs). The food was great and the restaurant was very lively. If you are looking for a quiet dinner this is not the place for you. My only complaint is we felt a bit rushed. We were in and out in an hour. Take plenty of money, itโs not cheap but worth the experience.
Be the first to ReplyGood food, rubbish service
We went for my birthday and had visited Tao several years before and were excited to return.
Itโs a buzzing, beautiful space and a really great venue, but the service was shocking! The waiter missed half of our order (luckily it didnโt end up on the bill), he spilt oil down my husbands blazer as he was removing the plates. He often seemed to have forgotten that we were still there, and at the end I ordered a herbal tea. He took ages and then came back and said they didnโt have the tea Iโd ordered from the menu and this was the closest he had and just plonked it on the table, not even telling us what it was ๐
The food was great and I really enjoyed the dj, but come on - how can you not bring us half of the food we ordered?!
It was OK
I visited Tao in February , It still looks the same but the food lacks flavor BUT the drinks were amazing , over priced but amazing.
Be the first to ReplyRude staff, poor service and average food
I booked this place after it being recommended by a friend (he went 5 years ago and said it was very good). When myself and my partner arrived we were greeted by the two security staff outside who were totally uninterested by us and continued talking about their various illegal activities. We then walked in and were seated. The tables are far too tightly packed in so you can barely hear yourself think with so much noise around. Service was poor and you had to get up to get somebody to take your order. The food was very average and the ribs tasted really weird. Concept with the fried rice inside the egg parcel is cool and was quite nice. Also incredibly expensive for what it is which is poor service and poor food.
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