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Steak 'n Shake Trinity Reviews from The Last Year
I haven't been to this Steak-n-Shake since before I moved
I haven't been to this Steak-n-Shake since before I moved away- honestly, I didn't think I would ever go back. Eight years ago and longer- they were notorious for extremely long wait times- absurdly long wait times in the drive through and in the dining room. Funny enough, John wanted a Butter Burger- which they don't have anymore- and we ended up walking through the front doors. New to me- automated ordering menu screens, no hostess, no waiters anymore. OK- we'll see how this goes. We discovered our old favorites were not longer offered- I love mushroom swiss burgers, they don't have those anymore either- boo. We ordered a couple burgers, shakes and onion rings and sat down. Within 5 minutes they called out my name at the pickup counter- I said that's us! I was surprised, and as I was about to get up the lady walked around the counter to bring it to our table!!! Surprise again! Another few minutes later our shakes showed up. Fun fact- I had no idea Steak n Shake could be fast until I moved to Jacksonville and went through the drive thru at a Jax location- and I had my food within 3 minutes! It made me realize how horribly slow the Trinity location used to be. Well- used to be is now correct! They found their fast, oddly enough in removing staff. I'm slapping my head- that's right, no hostess, no servers & I'm sure better management and bazinga~ they are fast now! Food was hot and what we expected. I also witnessed the young lady working the pick up counter helping a little girl and it was such a sweet exchange- good to see friendly service! Guess we will be back in the future, when we visit. Now just bring back the Butter Burger and the Mushroom Burger please!
Actually scamming on Uber eats and door dash from this
Actually scamming on Uber eats and door dash from this location. Charging twice the price under a different brand labeled "the shake bar" but delivering the same product. Disgusting tactics. Steak and Shane is dead to me, even if I do like the shakes.
I went through the drive-through last night and ordered
I went through the drive-through last night and ordered only a milkshake. I sat at the drive-through window for at least six minutes. I could see through the window that the employees had time to chat and laugh, but no one had time to go check and see if my milkshake was on its way. The server that had taken my payment was staring at the register and playing with her fingernails and checking out her split ends. I paid $5.50 for a milkshake that I never got. It upset me so much they just drove away. I would pay extra just to get decent customer service. UPDATE... stop by steak and shake today and the manager was very kind and gave me my milkshake.!
NEVER in my life, did I expect to be leaving a review for
NEVER in my life, did I expect to be leaving a review for steak n shake, but wowsers! Their burgers arrive looking absolutely gorgeous, I nearly called the restaurant, to comment on how well the burger was put together.so I'm ordering again today, and writing this review while I wait for UberEATS to deliver. Avoid the garlic burger, it's a bit messy
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Working on your bid?
By 👻 @DemurePain59, 10/01/2021 4:24 pm
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Newbie here. Was just curious what it means when it says that someone is working on your bid?
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Answer from 👻 @EvocativeFold67 (10/02/2021 7:37 pm)
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Your bid has been “matched” with a reservation. From the time a reservation has been located, the seller of the reservation must connect with moderator to give transfer information for reservation. If the seller;however, does NOT respond to reservation transfer, then your bid is reprocessed and returns to the first step, which is connecting your request to a reservation.
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Answer from 👻 @DemureKettle15 (05/04/2022 10:50 am)
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When it says working on bid, it means there are people looking to fill it.
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