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Portland's Best Restaurants that are most frequently booked by customers of St. Jack Portland
🤮 1/5 - We understand the pandemic
By 👻 @jim w, 10/18/2020 3:00 am
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We understand the pandemic has taken a toll on restaurants and we were pleased to support st jack, one of our favorite pre pandemic dining spots. Unfortunately they have thrown out all standards and turned themselves into an undesirable experience with sour and rude front of house staff. The hostess looked like she just rolled out of bed. Literally no effort made in her appearance. We had made a 5pm reservation and were there 7-10 minutes before 5 as that is also their opening time. There were a few other guests waiting. We all got seated in their temporary outdoor seating. All good. Other tables all got their cocktails ahead of us even though we were first to order. We ordered the famous and delicious pate and two burgers. We were eager for the pate. 47 minutes after placing our order we received our two burgers from the same hostess but no pate. She told us it would be out shortly. We had her cancel as we were anticipating our starter before entree. The attitude from this person who just repeated she would pass on the feedback was not on par with the restaurant this once was. Shame. We’ve seen many restaurants adapt their services and experience and we get it. But we did expect a dining experience with great service when paying their $40+ for entrees and $14+ for cocktails you can’t serve me looking like you fell asleep on the couch before your shift and treating me like you really cannot be bothered. So many restaurants need the type of outdoor seating at jack has and value every customer. Really disappointed to the degree we won’t go back.
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