Unwelcoming; foreigners must bring their PASSPORTS (according to service) - Son & Garden Menlo Park - Kaufe eine Reservierung
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🤮 1/5 - Unwelcoming; foreigners must bring their PASSPORTS (according to service)
By 👻 @Jay M, 11/29/2022 3:00 am
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The negative points outweigh the positive aspects of my visit here. Positives: (1) Despite a lot going on, we were accommodated. (2) The restaurant, food and cutlery were definitely on point. Price is technically on the higher end, but worth it per se. Negatives (1) I was required to show my PASSPORT before being able to enter the restaurant. I wasn’t even going to drink alcohol. I had my Driver’s License (German-with international translation/booklet) and German ID with me, but they specifically stated they wanted to see my PASSPORT, which I didn’t have on me. They eventually allowed me in, but stated I should always carry my passport. This is the first place where I have encountered such policy (I’m a tourist who has visited SFO several times; I have had no issues with presenting either of the two above mention documents as a form of Identification). *This policy of PASSPORT CHECKING FOR FOREIGN GUESTS is not stated anywhere on their website. If this is a policy of the establishment as the one employee said, it should be made known public so others won’t face what I had to. (2) The server presented me the bill literally as I took my last bite of food. I had not requested the bill at all. The server had no remorse and wanted us out. He didn’t even bother saying anything when spoken to. This is definitely an insult to the customer and just a no go (period). Despite the hype, I wouldn’t come back as I felt very unwelcomed. *I did E-Mail the restaurant and tried to establish contact with them about this matter, but have not gotten any reply.
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