My spouse and I were at Simon's restaurant for breakfast - Simon's Restaurant Midway - Kaufe eine Reservierung
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🤮 1/5 - My spouse and I were at Simon's restaurant for breakfast
By 👻 @Jen S., 09/15/2021 3:00 am
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My spouse and I were at Simon's restaurant for breakfast this morning. We had a $40 gift certificate from a friend, who recommended the place. The food was okay (My homestead Benedict was good though very salty. Husband's biscuits and gravy was not good- biscuits were crunchy. He ate very little). We gave the waitress our gift certificate for a $24 check. Then we sat there for a long time. Eventually she came back and asked if we needed anything else. We asked about change, and she replied that they don't do change on gift certificates. We said okay, well how about a scone or something for the balance. She said okay, then didn't come back. We waited about 10 minutes, then left. Not giving change for gift cards is not an uncommon or unreasonable policy. Not to say anything about it though? That is unconscionable. That is stealing. Was that extra $16 a tip? Did the restaurant keep it? Do they regularly defraud customers? We tip well, but we like a choice. There was one other couple in the restaurant. It was not busy. There is zero excuse for this gouging or the poor service. I wouldn't go back there if someone gave us another free meal (and no one should do that since the place will rob them). Ps I tried contacting them through the website and received many "There was an error sending your message. Please try again later" Then I tried the email they have listed on their website. It bounced back.
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