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Shun Lee Palace New York Tripadvisor Reviews
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20 Reviews
0 Replys |
Don’t waste your time and money here.
This used to be our go to restaurant in NYC for Chinese food. Prior to the pandemic, we had a couple of bad meals and stopped going there. My wife said we should try it again and the die was cast. I should have put my foot down and refused, but happy wife is happy life. What a mistake. The spring roll was obviously frozen before it was put into the fryer as it was still cold in the center. The eggplant was pretty bland as we asked for it to not be too spicy. The orange beef was also bland and very greasy. While we left lots of both dishes, the portion size was pretty large. I have had several grey goose on the rocks during this trip to NYC that varied in price from $19-$23. The drink at Shun Lee palace was $20, and was the only one that was a decent pour. Maybe I should have just had a few of them to counteract the lousy food. Insanity is doing the same thing and expecting a different result. Don’t be insane and choose this restaurant. At 7:45 pm on a Friday night there were only 3 tables taken, and we were one of the 3. Enough said.
Be the first to ReplyMeh - find some place smaller and better
Shun Lee Cafe is their take out - sub par - no chopsticks included or napkins. The shu mai were okay - the pan fried dumplings were too crispy. The chicken from Ed rice had no taste and it was exorbitantly expensive - absolutely it worth the price.
Be the first to ReplyMemorable Interior with Forgettable Food
This windowless room is enlivened by a remarkable fabric dragon that encircles the ceiling. Despite its steeply ovepriced menu, Shun Lee is very popular thanks to its location in an area (Lincoln Center) that needs more options. At minimum ask for a booth even if you are only two since the table arrangement is awkward. While polite and cheerful, service is chaotic and harried--not the fault of the servers but a result of too small a staff. There are few amenities--no tea or even a bottle of soy sauce. And with the expceptionally bland food served in appetizer portions, a few extra would go a long way.
Be the first to ReplyGeneric American Chinese food. Don’t bother!
Absolutely generic Chinese food. $22 drink had not a drop of alcohol in it. Not worth the money for the food or service. Don’t bother!
Be the first to ReplyDo not go here
Terrible service, awful food and extremely expensive. Worse Chinese I have had in NYC. We had a mixture of dishes and none of them were any good.
Be the first to Replyit’s over for us
first visit post-COVID, our go-to place for 40? years, twice a month, used to be an outing to look forward to and treat out of town friends at. Shabby now, the meandering glass panel ceiling light fixture hasn’t been cleaned in dogs’ years; attentive, uniformed service under a couple of “drill sergeants” gone, as is the table-side carved duck. Drinks and meals service slow, a couple of nearby diners complained about their food arriving cold, as did my partner’s prawns… They lost it. And us. Have been regulars at Peking Duck House. No looking back.
Be the first to ReplyFirst time I have ever walked out of a restaurant
Drove in from the burbs for what we hoped would be a great meal with close friends, and it is restaurant week, we thought there would be great value. We knew Shun Lee Palace because we were frequent visitors decades ago and had fond memories. The decor is tired (actually exhausted) and needs a total scrub (literally). Went to washroom to wash my hands and was absolutely totally grossed out. I requested/ informed the restaurant manager the washroom need immediate cleaning. When our friends arrived, their first comment was "not what we remembered"! We looked at the menu and noticed the prices for the restaurant week "special" were $60 per person but very poor selection. We looked at each other and unanimously agreed, "let's get out of here!" We never made it to the food, because we figured if the washroom was that disgusting, this was not a place we wanted to dine.
Be the first to ReplyComida buena servicio deja mucho que desear. No lo recomiendo.
The food is very good but the service is not at all. Not worth the money. We made reservations for 8 people at 8pm and at 9:15h the waiters would stare and stand in front of the table looking in a very inappropriate, very rude and pushy manner asking if we were done because they wanted us to finish up. We will not go back and we do not recommend anyone to go have dinner. There are so many other great restaurants in the city with great food to spend it in a place that is not nice nor welcoming
Be the first to ReplyFor their east side location
White table cloth, nice decor, good menu selection, quiet place friendly service. Food items we had were pretty good. We were allured their because it showed up in a dim sum search and no carts and not a wide variety of dim sum. This is more a traditional upscale, higher priced chinese food restaurant. If you are in the area give it try.
Be the first to ReplyDisappointing. Hope it will get better and live up to the Shun Lee name.
We were so excited to have this restaurant open here on the upper East side. Once it opened it was a great disappointment. It is not even close to being as good as the one on the west side. They have very few dumplings and they are merely adequate. A big problem is, and this is a neighborhood not a place where the tourists go as they do on the west side as the restaurant is Opposite Lincoln Center, You cannot mix and match dumplings. So if four of one kind is offered that’s what you are stuck with and then if you want a few different ones you have to be able to eat 12 of them! They also have a special dumpling price on the weekends to draw a business. As I have said this is a neighborhood and that really doesn’t go over with people. The space is very pretty and the staff is very accommodating to the best of their ability.
Be the first to ReplyUnrecognizable from the restaurant it once was.
My wife and I drove 2 1/2 hours to eat at Shun Lee this evening. In the past it would have been totally worth it. Sadly no longer. 7 PM on a beautiful Saturday with NYC packed with people and there were only five occupied tables. Now I understand why. The food has deteriorated badly. Dumplings were doughy. The Beijing Duck is no longer carved at the table. The fat wasn’t well rendered, skin wasn’t crisp and the dish was lukewarm. It was very heavily over salted. Even the fortune cookie was stale and my “fortune” was an advertisement to buy art. You have got to be kidding me! Sorry Shun Lee but you’ll never see us again.
Be the first to ReplyAn old standby gone stale.
Mostly standard menu, food not warm enough, prices high, service slow. We came esrly -- 6 PM -- but nevertheless just made our 8 PM curtain across the street.
Be the first to ReplyOutrageously Disappointed
i’m shocked beyond belief at this place. Not only is it 5x the cost of any other chinese restaurant in the area, the food was appalling and no customer service exists they are order takers. my scallops came out frozen inside, dumplings were like cardboard and forgot sauce and rice. Nobody checked up on me the entire time and it took 46 minutes to get a check. Stay away!!! Tourist trap. fun interior but don’t let it fool you. Go to Han Dynasty instead. This is the Applebee’s of chinese food.
Be the first to ReplyGREAT VIA GRUBHUB DURING VIRUS
Delivery during Virus.............has been terrific. Fast and Hot. We keep ordering the same thing. Shrimp Dumplings, Duck Egg Roll, Shrimp in Black Bean Sauce, Cold Noodles. EXCELLENT. Frankly, way better than it used to be.
Be the first to ReplyFallen down
This used to be our go-to restaurant. For more than 25 years we have eaten their food.
Recently, we’re sad to say, the food is not up to par. In some instances it has been down right bad. Orange chicken not crispy, in sauce…. Same with General Tsao’s chicken. That actually left a bad after taste.
We are upset that such a great restaurant has come to this.
Horrible service. Run down.
I travel and eat in great places all over the country and world. A friend said this was the best Chinese restaurant in NYC. The food was good, but the service was the worst I have ever experienced. 20 minutes to get a menu and order tabs 90 minutes to receive our main dish.
Be the first to Replygreat Chinese food
extensive menu food is delicious. Well presented. Flavors are wonderful. They do have a tendency to rush you a bit.
Be the first to ReplyWithin Walking Distance of the Metropolitan Opera
The location is very convenient and the food and service were excellent. We enjoyed dumplings, a chicken and a beef dish each was tasty, well prepared and plated with good spicing.The dining room is exotic with a huge illuminated golden dragon wrapping around the room which has black and red accents.
Be the first to ReplyOverrated
Overrated for quality and price. There are other chinese establishments which has better food. Service is great. Food is OK.
Good Local Chinese Restaurant
Shun Lee Palace
Old style Chinese food served by a dapper, attentive, polite and very polished captain (Thomas) and his pleasant waiters. The shrimp and vegetable dumplings were quite good. The sautéed broccoli was very tasty. The gluten free and diet options are appreciated, contemporary offerings and were very good despite the dietary restrictions (gluten free chicken breast or seafood with mixed vegetables are offered and are yummy). The lychee martinis are strong and very well made. The entire evening, the good food, the lovely, very attentive service and the old world ambiance were all great and very much enjoyed. Kudos to Shun Lee Palace!