Terrible experience - Shu Restaurant Belfast - Kaufe eine Reservierung
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Ranked #13 in Belfast's Best Restaurants.
Ranked #14 in Belfast's Best Restaurants.
🤢 2/5 - Terrible experience
By 👻 @EllieMacMcg, 12/03/2023 3:00 am
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9 of us arrived for a family meal with guests having just arrived from England. Had been telephoned twice regarding the booking / firstly to take £180 deposit & secondly to make sure we were aware we only had 2 hours at the table. Arrived to a set menu on each plate - no option for a la carte. No price on the menu - when we asked were told it was £50 per head!! We were shocked as at no point were we informed of this or we would never had made the booking - it’s not on the website & we really didn’t want 3 courses but were told it was only choice. Very understaffed, staff forgot to bring items requested and the food came out so fast we barely had time to digest each course. Quality & quantity of food not nearly what it was or should be. Felt so rushed & it was such an unenjoyable experience we cancelled a future booking.
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