Sheraton Steamboat Resort Villas Yelp Reviews - Sheraton Steamboat Resort Villas - Trade Reservierungs
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Sheraton Steamboat Resort Villas Yelp Reviews
Latest Reviews On Yelp
11 Reviews
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Amazing accommodations -- so clean and cozy! The room has
Amazing accommodations -- so clean and cozy! The room has a stocked mini-kitchen, washer/dryer, and plenty of closet space. Bed was super comfy, and we really appreciated the robes, delicious-smelling bathroom soaps, and late check out. Can't wait to come back to stay during ski season!
Be the first to ReplyThis is our second time staying here and we had a great
This is our second time staying here and we had a great time. The only negative was the early morning (5:00 am) wake ups from the snow moving front loaders. However, I think that had I brought ear plugs and my noise machine from home it would have drowned out the noise. Which isn't what you think about going to a resort like this, but there you have it. The rooms are comfortable, especially the bed. The sheets and comforters aren't made of polyester so I haven't been waking up sweaty but then cold. I like that they're using big, refillable shampoo, lotion, etc. in the bathroom instead of the single use ones. We've cooked all of our meals in the kitchenette and that has been fine, although we did actively decide against trying the convection microwave for oven things. We've tried both onsite bars and the atmosphere has been fun and the beers were cold although the signature cocktails last night weren't exactly amazing. Oh, and the location for skiing cannot be beat. It's really great.
Be the first to ReplyAn employee told us directly that our complimentary parking
An employee told us directly that our complimentary parking pass is good in the oversized lot, and we got a text from the hotel suggesting we park there with a very clear map to the exact lot we parked in. At the end of our vacation the parking lot sent us hundreds of dollars of fines and the hotel says it's my fault, offered me nothing. Truly atrocious customer service.
Be the first to ReplyWe used to love this property, until this trip.
We recommended to people all the times. 1. We were assigned to a room on the 2nd floor, apparently on top of some type of "working area" of the property, there are constant loud noises coming from underneath starting at 12am till 6-7 am. Then there are people running in the hallway in the morning. Sleepless night. 2. Sink is clogged, water goes down very slowly. 3. The room is smaller than the other studio room we stayed in. 4. The bathroom is also tiny compared to the previous stay. Only one person can be in it at a time. 5. Even the hallway our room was smaller and older looking. Some type of cream were on hallway floor the night when we checked in, the next day still there, just dried up. I guess we were in like the "basement" type of area of the property where no one cares about. I don't expect much being a Marriott platinum, I did not even expect an upgrade. But I also didn't expect to get the worst room on the property. We could have at least gotten a REGULAR room being Marriott platinum? I asked the front desk about switching a room. The answer was NO. We got an downgrade for being Marriott platinum.
Be the first to ReplyLovely hotel.
Nice rooms, great jaccuzi overlooking the mountain and Ryland at the front desk was amazing!
Be the first to ReplyFirst, the resort is about 50 years old but has been
First, the resort is about 50 years old but has been totally refurbished. The rooms have become much smaller over the years but they are still top notch. Very clean with great views. My rating is not because the room was not satisfactory. In fact, it was great. The 3 star review is because I am befuddled that the resort is kept open during non-ski season but yet they close their restaurant, their market, their coffee shop, and basically have no activities. I get that it is out of season, however, why leave the resort open, but have none of the activities and amenities that go with it??? Very disappointing to travel a long way to come here and find nothing is available.
Be the first to ReplyI'm going to go ahead and give this place 5-stars.
In full transparency, I think the true rating for the Sheraton should probably be 4-4.5 stars but the current Yelp rating is a bit low at 3.5 so I'm doing my part to bring that up. Let me start with the pros from our trip staying here. Pros: 1. Location. I think it has the best ski access of any hotel in steamboat. 2. The rooms are nice. Our place was clean, comfortable and I love the villas that have full kitchens. 3. Wifi that actually works really well. 4. Great gym. Some hotel gyms suck, but not this one. 5. Multiple thermostats in each villa that actually worked. 6. Overnight ski storage at the hotel right next to the run. Cons we experienced. One of our shower drains didn't work great. Small inconvenience but nothing too bad. Hot tubs one day weren't that hot. Overall we had a great stay and I'd stay here again in a heartbeat!
Be the first to ReplyWe stayed in 703 which is a privately owned condo and it
We stayed in 703 which is a privately owned condo and it was wonderful. It looks out onto gondola square so you feel part of the action of the resort but without crazy noise. The reservations were made through the resort but when we tried to book it for the summer we were told it would be available only through vrbo. That seems like ok as you are able to use the hotel pool, fitness center and still eat at the restaurant-just can't order room service. We did not interact with the staff very much but the bell team always had a friendly hello and were able to assist with a few questions. The ski shop downstairs was great to rent from and we either walked everywhere or used public transportation which was steps away to get downtown. It was an excellent vacation and we plan to rent that unit again in the future through VRBO. We heard the owners were doing a remodel, which will be nice, but it was still nicely furnished with a mountain feel and plenty of room for the 6 people. (3 full bathrooms!)
Be the first to ReplyThis is the most pretentious.
...un customer, friendly resort I have ever visited... I maintain lifetime titanium status, and do a lot of travel at Marriott Bon Voy properties, and this one takes the cake. For whatever reason management has taught these employees that the answer to everything is no... We don't take cash... I know check-in's at 4 o'clock and it's 345, but we have no rooms available... But somehow at 4 o'clock they're magically available. I'm sorry we can't page our Bellman, who has your luggage... He'll be right back... No he wasn't. May I unload my car here ?no... Never again .....this place is ridiculous, and it obviously comes from the top down as this whole attitude of every single employee we dealt with was one of arrogance and can't do attitude .....from employee to employee ....and must come from the senior management . You're the only game in town, so be lucky for that... If you had any competition... You wouldn't stand a chance.!
Be the first to ReplyWe recently stayed at the Sheraton for eight nights, and
We recently stayed at the Sheraton for eight nights, and the experience was excellent. We reserved a two-bedroom villa. A few notes and comments: - The location can't be beat, with easy ski-in-ski-out. There are three lifts (Wild Blue Gondola, Christie Express and Steamboat Gondola) a short walk from the hotel. There is a ski rental on the first level which was convenient, along with a ski store. Because we were staying at the Sheraton we received a 20% discount on our snowboard rental. - We reserved a 2-bedroom villa, which was clean and spacious. Beds were comfortable. Both bedrooms, and the living area had large TVs. There was a 6-person dining table, clothes washer/dryer combo, and balcony. The full kitchen could have used a few more utensils such as a spatula but no big deal. No fireplace. We did not hear noise from the adjacent rooms (but we did hear drunks singing loudly in the hallway in the wee hours one night). - We were charged $20 per day for parking. There is a parking ramp near the entrance, but the spaces are tight, especially for a large SUV like we had. There are two levels, and we parked on the lower level because there were always spots available. The hotel does not have a shuttle, but there is a bus service (which we didn't use). Steamboat Springs is about a 10-minute drive from the hotel. - There is a small restaurant and bar (Saddles) in the hotel near the lobby. We did not eat here, instead opting to walk to some of the local restaurants such as Truffle Pig and Timber & Torch. There is also a market next to the lobby that has a good selection of RTD beverages and food, and also offers coffee and sandwiches. - The staff were great, very friendly and helpful. Check-in was easy. Of the eight nights we stayed, we received room cleaning three times (which is all we needed). They did a good job and even loaded the dishwasher for us. There was a restaurant charge on our bill that wasn't ours, but the staff quickly corrected it. Check out was 10 am which is earlier than I'm used to, but they did offer late checkout (which we didn't need). - Our 2nd floor had two outside hot tubs which we enjoyed, and there was also a large hot tub and heated swimming pool on the main level (which we didn't use). Overall, big thumbs up on the location, room, staff and amenities. We've stayed here twice now and will continue to choose this hotel when skiing in Steamboat.
Be the first to ReplyGreat location right on the slopes.
The room is good. Love that they have turned these into more livable spaces with kitchenettes and laundry in each room. The lobby area and lounge are very beautiful and have plenty of amenities. Some of the staff have been absolutely wonderful; some of the staff have been beyond put out to be even moderately polite. Pool was supposed to be open by 10 am. I asked the front desk manager, who was irritated that it was 9:58 and I was asking about it. I then asked at 10:05 and he told me he would then call engineering to come up and unlock. Why wouldn't you just call engineering at 9:58? The lady manning the entrance gate needs a hug.
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