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🤮 1/5 - If you return food make sure it's taken off the bill
By 👻 @Excursion811804, 10/05/2022 3:00 am
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Sunset view was lovely but ruined by the fact we ordered food. Sent it back because we weren't happy with it (it was cold and we didn't think it was cooked enough). At the end, the order was still on the bill even tho we didn't eat it and returned it. When queried. The server said 'we ordered it so must pay it' and then proceeded to stare at us for a few minutes as if trying to intimidate us to back down and pay it. He got his manager who also then proceeded to argue with us about paying it before finally removing it begrudgingly. It was 18 euros not like we were trying to avoid paying a big bill. This sort of customer service is unacceptable. If youre unhappy with a food item and don't eat it and return it. You don't then pay for that food item. Much better places to go that deserve your custom and have better atmosphere. It ruined our whole experience
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