I am disappointed in this place. - Rules London - Kaufe eine Reservierung
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😒 3/5 - I am disappointed in this place.
By 👻 @Steve N., 12/17/2022 3:00 am
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We booked ahead, took a late booking just to get in. The place is beautiful, the drinks are unique (albeit pricey), and the food is very good. And I believe the service is typically good...except for ours. We ordered off the typical menu--no specials or special requests--and our mains took far longer than acceptable. The final straw was watching others who got in significantly after us get their food. I finally complained, and the waiter apologized profusely, and they offered us comped drinks and/or desserts, and we refused them. I cannot say I wouldn't go back, because I did really like the place. But I'm very disappointed. It was a long, expensive ride each way. If I'd known it'd be this way, I would've gone somewhere else.
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