If i could give zero stars I would. - Royal 35 Steakhouse New York - Kaufe eine Reservierung
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🤮 1/5 - If i could give zero stars I would.
By 👻 @Hannah P., 01/28/2024 3:00 am
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We made reservations here to celebrate my anniversary for my sobriety. When we were first seated we got put and the very first booth near the doorway not even in the dining room. When we asked to sit on the dining room the hostess said let me check if there is any room (in a annoyed voice). We walk in and there are exactly 5 pairs of 2 people in the room and MANY open tables. We were not even told our waiters name and when the waiter came to the table he was a robot. Did the bare minimum of what he needed to do and we weren't even asked about the special occasion we were supposed to be there Celebrating. Dinner was fine (mastros is 100% better. Steak had no flavor as I needed salt and pepper) we weren't asked how our dinner was not once, only by the guy who brings food out when he noticed I was crying because of the whole experience. We asked for our bill and the waiter kept remaking tables which is meant for after closing hours. After he kept cleaning and didn't bring us our bill we asked for the manager. Then they brought out our "anniversary dessert" which was a total joke to me, a lousey peice of cheesecake with whipped cream woohoo so special . Then the manager came out and made excuse after excuse and how sorry he was that he was upstairs and "busy" and offered us free drinks....... when im celebrating my sobriety. Sorry buddy no sorry will be accepted after that horseshit experience. I will never recommend your restaurant to anyone not even my enemy. I will be posting your resturant on everyone of my social media pages with my experience. I hope you and your whole crew and resturant get shut down. Also the bathrooms look like 10,000 people did crack in it so you should get that fixed.
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