Great food, terrible service - ROKA Charlotte Street London - Kaufe eine Reservierung
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🤮 1/5 - Great food, terrible service
By 👻 @bankola, 03/11/2023 3:00 am
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This was meant to be a special birthday meal for my husband. I phoned before to ask about a more private table in the restaurant. Upon arriving they placed us in the main walkway next to the bar and reception, on average we had people walk past our table every second or so, also people from the bar who had pulled their stools out were about 5cm from us. I asked to be moved twice and finally we were moved to a better spot by the window. We decided upon the tasting menu, the food was great but service soured the experience, due to food was literally thrown at us before we’d finished the last dish, we had to ask 3 times what dishes were as they were just placed down on the table. The final straw was being suggested by the waitress a certain wine to pair with our main, which we ordered, to main came, we waiting 20 minutes, no wine, then ate the moan as was cold at that point, as we complained another 2 dishes arrived. At this point we asked to leave. Not a great experience or birthday meal.
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