Bird Poop on Tables, Chairs & Napkins - Manager said "unfortunate" - Rocco's Tacos & Tequila Bar Delray Beach - Kaufe eine Reservierung
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🤮 1/5 - Bird Poop on Tables, Chairs & Napkins - Manager said "unfortunate"
By 👻 @Melissa T, 11/29/2022 3:00 am
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Have eaten here previously and it was OK, good service, fair food (I prefer to frequent places that make an attempt at healthier options). Today was horrific, with error after error, they were basically asking for this review. We sat outside under the bronze fixtures and the birds in them were pooping all over the table, napkins and chairs. We finally got the attention of the waitress to tell her we were sitting in bird poop (used a different word) and wanted to switch tables. She nodded her head and left. Left the sheet covered napkins, didn't clean anything and didn't get anyone to clear the other table. After 10 minutes, we asked the hostess to get the manager. Nothing. Then we asked the bartender to get the manager and someone came out to clean the second table. While it was being cleaned, the food came out and there was no where to put it, other than in the bird sheet, which still wasn't cleaned. Then, finally, the manager came out to tell us birds are an unfortunate part of sitting outside. No apology for not coming 15 minutes earlier or having us sit at a filthy table that long. She tried to defend the waitress who lied to her by saying I was cursing at her and she was visibly upset. I have and would never curse at a server, especially an incompetent one clearly in the weeds. She was basically upset that I called bird sheet bird sheet, while she left us to sit and look at it over 15 minutes. There were just too many chances for Rocco's to redeem themselves today and they just had no interest. My friend liked her order, we both agreed mine looked gross.
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