This time, terrible disappointment from the service - Rocca Riviera München - Kaufe eine Reservierung
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München's Best Restaurants that are most frequently booked by customers of Rocca Riviera München
Ranked #24 in München's Best Restaurants.
🤢 2/5 - This time, terrible disappointment from the service
By 👻 @Marcus, 02/25/2024 3:00 am
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Previously, we were in August 2023, celebrating a birthday. Gorgeous cuisine, decent service. My birthday fell on February 24th and after a successful visit in the summer, we decided not to experiment and also booked a table at this restaurant. Table 58, on the 2nd floor - 7 people... the table initially seemed cozy, it was in the corner of the room... but... it turned out that behind the curtain that bordered the table area there was an elevator... to which baby strollers were pushed back and forth, and also apparently guests came out to smoke .. but we somehow tolerated it .. I’ll say right away - everything was fine with the cuisine, tasty .. the flamen cuisine was a little dry, this is one of the best dishes of the restaurant. Also, the oysters were not opened well - there were fragments of shells.. this of course does not make the kitchen look good.. But.. the worst thing, which depends on the mood of the guests, is the service by the waiter. And here - complete trash, failure, disgrace of the restaurant... the help from the waiter was minimal in choosing dishes, he twitched, was nervous, and constantly ran away. No kindness at all! At one point, dishes appeared on the table that no one had ordered!!! Well, so as not to spoil the mood, they didn’t swear... the plates didn’t change after eating! Until you say, no one changed either the plates or cutlery!!! Empty plates were also not cleared away after dishes until you say so!!! Is this a diner?!?! The restaurant saw that it was our birthday, lots of flowers!! No compliment from the restaurant!!! The level of such service bordered on a low-quality cafe!!! This is my first time meeting such a level in Munich!!! Just a shame and disappointment!
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