Off season must mean all bets are off - Ribarska Koliba Resort Pula - Trade Reservierungs
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🤢 2/5 - Off season must mean all bets are off
By 👻 @DrBrendon, 10/15/2021 3:00 am
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I booked this room based on all of the positive reviews. Upon arrival they gave me my key card promptly. They never pointed me in the right direction to the rooms, or told me where parking was. I got to the room and there was no coffee/tea on the tray with the kettle and the in room safe was locked. I went back to the office. They told me that they don't have coffee or tea in the rooms and to just come down for breakfast at 8. They gave me the key to the safe and asked me to drop it off when I was done. The room was decent but smelled a little smokey. In the morning I went down at 8:30 to the restaurant for breakfast. I made eye contact with the server and said good morning, no response., whatever. There were 5 other tables occupied, 4 had couples and one had a Croatian party of about 7. I noticed one couple was looking around for the server and their table was bare. I waited for 15 minutes with no acknowledgement from the server. She walked by my table about 6 times to assist the large party and went through great lengths to not make eye contact. After 15 minutes I got and left. On the way out I asked the front desk folks if they were serving breakfast. They said they were and I recalled my experience for them. Without missing a beat they both said, "She did not see you." As I was walking back to my room another staff member ran up and said "She didn't see you." I stopped him and asked him to stop pretending. I told him that I had made eye contact with her upon entering and she had walked by my table several times to get to the table she was interested in serving. The staff person just looked at me and said, "We will get you breakfast."
I came back to my room at 2pm and it still had not been cleaned.
Disappointed.
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