Restaurant Hotel & Spa Savarin Rijswijk Tripadvisor Reviews - Restaurant Hotel & Spa Savarin Rijswijk - Trade Reservierungs
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- Any Room Type
- Any Comfort Room
- Comfort (13m2 King Bed Free Hs Wifi Minibar Ac Safe Led Cable Tv)
- Any Executive Room
- Executive (32m2 King Bed Free Hs Wifi Minibar Ac Safe Led Cabletv)
- Any Suite
- Junior Ste (40m2 King Bed Free Hs Wifi Minibar Ac Safe Led Cable)
- Top Exec Ste (35m2 King Bed Free Hs Wifi Safe Ac Minibar Led)
- President Ste (60m2 King Free Hs Wifi Minibar Ac Safe Steam Cabin)
- Any Family Room
- Family Ste (50m2 2king Bed Free Hs Wifi Minibar Ac Safe Led Cable)
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Restaurant Hotel & Spa Savarin Rijswijk Tripadvisor Reviews
Latest Reviews On Tripadvisor
5 Reviews
0 Replys |
WeekEnd Spa and Welness
Dear, I would like to thanks for this great and superb Weekend in your Hotel&Spa. All was really good , the room was top, no noise, big Room and the Spa was really funny thatโs open until 23H itโs really a Plus for customer stay @Hotel the evening ๐ Also the Reception and the Breakfast was really top.. and sympathy with customer.
Be the first to ReplyVery pleasurable stay
Had a great experience at the hotel and spa. All the staff is very friendly as well. You get a welcome drink upon checking in. The room was nice and spacious and was nicely decorated. The entry to the spa is included when you stay at the hotel. On a Saturday afternoon it was rather busy but is still enjoyable and calms down towards the evening. The outdoor saunas were really nice and you have a nice view from there of the garden. We had a full body massage as well which felt like heaven.
Be the first to Replybad wellness, overpriced rooms and restuarant
Do not go here for the wellness, it is very disappointing: the sauna and wirlpool have very low temperatures. The floors around the wellness are soaking wet and slippery, I almost fell a few times. The restaurant is ok, but the meals are served by interns. The executive room was ok. Overall not a 5 star experience.
Be the first to ReplyThe worst hotel stay ever. Definitely not a 5 star hotel.
When we arrived the reception was empty. There was not even a welcome drink in the room. The cleanliness of the hotel in general and the room in particular left a lot to be desired. Nothing you would expect from a 5 star hotel.The room was horribly decorated. The rug under the bed was completely crooked, and a wooden lamp that almost pierced my eyes twice.
Over the bed there was a button that said do not disturb with a night light so bright it was impossible to sleep well. The bedroom furniture was old and chipped.The bathtub had one of the faucets broken.The hotstone massage was one of the worst ever. Impossible to relax when the masseuse tries to make conversation and makes so much noise with the stones that it is impossible to relax even 1 min. The pool was okay. The rest of the SPA we did not try.We booked dinner at reception but when we arrived at the restaurant there was no reservation. The rest was across the street from the hotel, very uncomfortable having to go out to dinner in another building, especially on a cold and rainy day. But the worst was yet to come. We asked if it would be possible to make a bowl of rice or pasta for our 3 year old daughter but they refused. What restaurant, much more than 5 stars, refuses to make a simple rice for a child? Neither the poorest restaurant nor a 3 star hotel. Then we ordered fondue for two. When the waitress brought us the food came a plate with 5 small pieces of grilled meat and a tiny bowl of fries. When we said that it was not what we had ordered, but the fondue, they told us that the restaurant no longer made fondue. But then why was it on the menu? Why didn't the employee who served us the first time inform us that there was no fondue? As the dish that came was very little food for 2 adults and 1 child, we ordered another steak. Waiting another 30 min. When the waitress came with the plate, she dumped the fries all over the floor. We had to wait a little longer for the fries.The steak was good but for 30โฌ you expected a little more than 5 tiny strips of meat and a small bowl of pre-fried supermarket potatoes. Needless to say, our 3 year old daughter ate very poorly.Definitely untrained and very unfriendly staff.Breakfast was mediocre for a 5 star hotel. Breakfast at the level of a 2 star pension.
5 star hotel has absolutely nothing. At most 3 stars and already very forced.
In the end they wanted to charge us 15โฌ for the car park when the reservation we made on booking.com said that the car park was free. As we complained about the bad service they did, they decided to withdraw the 15โฌ from the final bill and the two tonic waters we drank for dinner.
Hotel not recommendable at all.
5 Stars hotel scam
We arrived and the receptionist was not there (which would be ok if they didn't sell themselves as a 5 starts hotel). The room was definitively not a 5 stars hotel, decent size but not well decorated with furniture arranged badly. We slept with a service light over our heads that couldn't be turned off (ironically enough the light to indicate "do not disturb") nor cover it. No welcome drinks or anything fancy but a small package of stroopwaffels (again would be fine but not for a 5 stars hotel). We wanted to book a massage for the next day and the receptionist told us that is another department and that we should send an email (not the level of service you expect from a 5 stars Restaurant and SPA Hotel), so no massage. By the way, we had to check out by 11 am of the next day and we were not allowed for SPA services after that. We included breakfast and the breakfast room was outside the hotel, that should have been reached by going outside the parking and you couldn't go with the bathrobe (as we were told by the receptionist)...again you sure you are also a SPA? We went to the SPA, all massage rooms empty and the rest fully occupied. The sauna rooms are outside and you have to go through some kind of hospital dark corridors to be outside. These rooms allow for 2 people, 1 was full and the other one didn't work. The view of the lake is actually a dark small puddle with the parking and the highways beyond. Eventully we didn't use any SPA facility. Cherry on top is 15 euro of parking. 5 stars hotel seriously? If it was a barely 3 stars I would have been ok.
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