Utter failure. - Restaurant Drouant Paris - Kaufe eine Reservierung
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Paris's Best Restaurants that are most frequently booked by customers of Restaurant Drouant Paris
🤮 1/5 - Utter failure.
By 👻 @Andy H., 10/03/2022 3:00 am
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Perhaps the worst restaurant experience I have ever had. We arrived early for our reservation and we're seated immediately. The sommelier was helpful is self the right bottle. The service was a bit slow but unremarkable.We opened a nice bottle and received our starters in a reasonable amount of time. And then the kitchen seemed to grind to a halt. We awaited for almost 90 minutes for our mains. We comfortably finished our bottle of wine while waiting. We were not the only ones. Other irate customers, after waiting a similar length of time, led without receiving their mains. After about 75 mins, we asked for some timeline guidance. 10-15 mins later, the sommelier returned to advise us that he could not say when we would receive our food. At that point, we requested the check and ended our fruitless wait. The restaurant deducted 20% from our bill for the wine and alls we did receive. That's something, but it doesn't make up for the utter shit show that was dinner at Drouant. Good apps. Good wine. Unable to serve dinner. Avoid this clown show. Drouant - if you'll do the right thing and refund me, I'll update the review to reflect that action.
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