Great ambient and very pleasant hospitality. - POLLEN Singapore - Kaufe eine Reservierung
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😍 5/5 - Great ambient and very pleasant hospitality.
By 👻 @Ryn, 07/11/2020 3:00 am
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We booked reservation at 1830hrs due to work delays, I called the restaurant and was greeted by a friendly voice named Christine. We pushed our dinner at 1930hrs instead. Christine directed on how to get to their complimentary buggy service. Upon arrival at the drop off point, I received a phone call from the restaurant this time by Ellis and she directed me nicely on the location of the pick up point.
Shortly she arrived and gave us a short tour and brief information about the place. We were impressed from the start. Upon entering, we did safe check-in and had our temperature scanned. Ellis offered us their sanitiser bottle for us to disinfect our hands. It gave me a safe feeling that they are serious on cleanliness and providing a safe environment since it is still covid period.
Ellis was all smiley and friendly. She then ushered us to our seats and the rest of the staff greeted us "good evening" . Such a warm welcome!
We were served by Farhan. He took noticed of our dietary preferences and explained to us on the menu. He is very knowledgeable about the food they served and where they are from.
Whenever he serves us all of our courses, he shares where are they from and the highlight of it. Ernest also aids and comes back regularly if we need any guidance. Ellis came over to my partner and even offered they have a shawl for her since the restaurant is quite cold. She is very attentive.
We enjoyed every bite of our dinner, the toothfish is very fresh. Its snow-white flesh is cooked to perfection. Their truffle, premium morroccon mint tea and salted caramel pastry are to die for.
Ordered a cup pf cappuccino however it taste burnt. I signalled for Farhan and he immediately got our coffee replaced with no obligation. Great job!
Price wise is very affordable and we enjoyed coming here. We were offered a lift back to the drop off point on their buggy. We came home with a full tummy and with great delight. Thank you Ash, Ellis, Farhan & Earnest for such a splendid experience and great memories to be remembered!
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