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Piazza Italiana London Tripadvisor Reviews
Latest Reviews On Tripadvisor
29 Reviews
0 Replys |
Beautiful location and attentive service
As per title, the first thing that impresses is the majestic location, a high ceiling hall that probably was a bank in the old times. Service throughout is very diligent and classy. The menu (and execution of the food) is typical “export Italian” (eg. excessive sauce on pasta dishes) but I have been personally able to enjoy a nice frittura di calamari e gamberi and a decent lamb stake. The wine list is really expensive. Overall a good experience if a bit too expensive.
Be the first to ReplyEmployee on reception needs training on customer service.
Was having a lovely time catching up with a friend. The Prosecco and our were delicious and the main waiter serving us was lovely and very polite. However, our whole experience got ruined when we asked the man on reception (15/02/23 at about 10:20PM) for our bill. Very rude/arrogant - rolling his eyes as I politely asked if he could split our bill. Seemed to get even angrier when I also nicely asked where I could get my coat from. Very passive aggressive when communicating. Such shame.
Be the first to ReplyDelicious and romantic
We have one word: amazing. The food is really delicious! Staff is super friendly. The architecture of the building is so beautiful. You absolutely won’t be disappointed if you come here. We’ll be coming back when we visit London again.
Be the first to ReplyPerfect
It was perfect for my boyfriend’s birthday. We had a lovely night. We get a present for the occasion.
Be the first to ReplyThank you very much and we will be back
We had a fabulous evening at Piazza Italiana. By far the best restaurant I have ever visited. Great menu, delicious food (especially if you love truffles), staff were attentive. You are made to feel very welcome and very special.
Be the first to ReplyNice place for a business dinner
Very nice upper end Italian Restaurant in the financial district. The food was really excellent. Service and the wines also very good.
Be the first to ReplyPremium Italian meal
Not sure why the negative reviews… not the best restaurant in the city but definitely worth a visit. Food is good with a range of dishes and an excellent section of wines. If anything prices are slightly on the pricey side but I guess this is to be expected of a restaurant in this location. Lovely personal touches for my partners birthday and the staff were very hospitable. Good atmosphere and good food results in a 4* meal, only negative was the prices. We would return.
Be the first to ReplyAverage with unfriendly staff
Food isn’t particularly outstanding and staff was unfriendly - not really worth going so would not return another time.
Be the first to ReplyThe worst
I celebrated my 30th birthday here and I was quite underwhelmed with this establishment. I also don’t think many of the 5 star reviews are genuine . PRO’s: beautiful private dining area, nice atmosphere and good wine (albeit starting at 50 pounds + a bottle). The staff were not overly warm but they were on the most part attentive, regularly topping up our drinks etc. Olga was nice to deal with when organising my night, correspondence was quick and easy. CON’s: - Extremely pricey for what you are paying for. we ordered cheese boards as some of us didn’t enjoy our mains and this consisted of minuscule bites of around 6 pieces of cheese priced around £20. we ordered several of these to accommodate the group size but what came out was shocking. - Food lacks flavour and very little attention was paid to our requests. I provided the groups menu choices two weeks in advance, requesting no truffle on two of the mains. When we were served truffle, we sent the dishes back and also complained that we had paid for and requested the pecorino wheel pasta which was an experience 5 of the guests had been looking forward to. The staff said the pecorino wheel could not be brought up the step to come inside the private dining room but when we made a fuss, they easily managed to bring it to the step and give two of us pasta cooked in the pecorino wheel. The others in my group did not get the pecorino wheel experience which I felt extremely bad about. The two pasta mains which were cooked in the wheel were again, served with truffle oil which myself and another reluctantly ate. I did mention a third time that I do not like truffle and the staff said this dish is always cooked with truffle as this is how they get the pecorino to melt, but why was this not communicated when I provided menu options 2 weeks in advance, or even at the point when we sent the dishes back and the chef proceeded to cook another batch again in front of us? Very disappointing and extremely careless in the event someone was allergic to truffle. If this was made clear when we sent the dishes back, I would have changed my choice. - I have eaten Italian food before, but again I need to express just how bad the food was and lacking in flavour. We also ordered fresh bread in advance but on the day the ovens were not working and we were given little bites of baguette style slices to make up for it. We paid around £100 pp for a group of ten. Never again.
Be the first to ReplyDO NOT GIVE “DEPOSIT” FOR YOUR TABLE
Be very careful of this place!!! A day prior to our booking we had a phone call from the exact same number as the restaurant asking for a £20 deposit for the following day. They then proceeded to take £500 out of our account! When I rang the restaurant they said it was a scam and had been going on for a while! I suggest that you let your customers know that you do not take deposits IN CLEAR WRITING when they make a booking!! Very suspicious even if it was a scammer as the caller had our phone number and email address and obviously knew we had a booking!
Be the first to ReplyAmazing for Private Dining!
Organised a private dining business dinner here and it was fantastic! The team (especially Olga) were very accomodating, allowed us to create our own timetable for the evening & were also accomodating for dietary requirements etc. The set menus all had great options & guests were very happy with the food served - it was delicious! Staff were very attentive & helpful throughout the night - there was nothing they couldn't do to help create the perfect setting. Thanks so much team!
Be the first to ReplyAndreo, simply brilliant !
I dined there with a group of lady friends and Andreo went out of his way to make us feel very special. He provided exceptional service, in fact he made our evening. He was simply brilliant, the restaurant would not be the same without him ! Rita xx
Be the first to ReplyGreat all rounder
Stumbled across this place as usual whilst looking for new places to eat. And what a gem. A little on expensive side but quality of the food and drinks five stars. Service - great although a bit too formal.
Be the first to ReplyOutsty
Lovely building and tremendous food. Staff were very helpful and friendly. One of the best meals I’ve had in a long time
Be the first to ReplyNice Italian - good for business dinner
Located near Bank so easy to get o. Very nice elegant interior. Service was good and the food was excellent. Recommended.
Be the first to ReplyMy best gastronomic experience
Without a doubt it was my best gastronomic experience during short stay in London. The restaurant is simply perfect :) The interior, the atmosphere, the staff (friendly and approachable) and a wonderful Italian food. Highly recommended!
Be the first to ReplyThe best Italian in London
We found this restaurant at random online which turned out to be the best find. The service was what you’d receive in a top class michelin star restaurant. The venue is stunning (literally feels like you’re sitting in the vatican) and the food was great. It was a special occasion for us so they provided so many personal touches for us on the night without asking & made us feel really special. It’s only been open a year and isn’t fully known about yet but we’d rate this very highly so thanks to the team for looking after us!! Paul & Bec
Be the first to ReplyAmazing place
Went down for our anniversary celebration with my boyfriend, team made us incredibly happy with small gift and customized coasters! Food is delicious and mouthwatering!
Be the first to ReplyNice italian restaurant
Visited the restaurant with a couple of friends. Highly recommend for visiting - beatiful interior, delicios food and good quality service overall! Would visit for a second time during next trip to London.
Be the first to ReplyAuthentic Italian Meal
Enjoyed a lovely dinner in this beautiful building. The service was great. The staff are so friendly and attentive.
The food was just delicious. From the starters to the desserts it was simply divine.
Great place for business lunches and romantic meals
Overpriced
Went for lunch with an old friend. Spectacular conversion of an old bank
premises, and the ambience was pretty good after it started to fill up.
Service was rather good, so why did I get the impression that any adverse
comments would not be well-received? The food was very very good but
charging £6 for a side of half a dozen slices of saute potatoes - come on!!
And the wine list was very extensive (in a big book) but outrageously
expensive. Clearly designed for well-heeled expense account city slickers,
not for old mates on a pension. But if I was still working in the City, I would
go there again and again with clients and think nothing of the price.
Fantastic birthday dinner !
We were able to organize a wonderful surprise dinner for my wife and our mother.
The whole staff took part in making it an evening to remember for all of us. About the food, the service, the atmosphere and the interior decoration I will be short: “top”
What a place …
Could not recommend this restaurant more.
The food was insane. The service is was incredible, the manager actually noted that they were short staffed when we came due to the storm but you would never know, from the time we entered we couldn’t have felt more looked after. Justinas you have been fab.
We will 100% be visiting again. Thank you all.
Underwhelming
Attended with an expectation considering other reviews.
Service, (barr one incredibly patronising and judgemental member of staff) was impeccable.
I didn't know underhand slights to do with pricing were also on the wine list, but thank you for pointing that out. I suggest you use your level of tact to choose wiser words in future Sir.
Presentation of the venue is lovely.
Presentation of the meal was lacking considering their point of sale photos.
To my limited risotto knowledge, I believe it looks better served in a bowl rather than slopped on a plate, especially when its a little overcooked, maybe the chef was having a bad day. Another slight perhaps?
Presentation of the lamb was good.
All in all a lovely setting but will not be returning having had the overall experience marred by one staff member and the disappointing risotto.
Amazing food and service.
Authentic Italian with great staff. Had pasta and risotto both exceeded expectations. We came for our anniversary and really liked the personal touches such as the anniversary coasters. We were even given an anniversary gift if 2 limoncello bottles in a box.
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