Extremely rude and arrogant behaviour by the manager of the place Pasta Bar - Pasta Bar Singapore - Kaufe eine Reservierung
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🤮 1/5 - Extremely rude and arrogant behaviour by the manager of the place Pasta Bar
By 👻 @PV, 07/16/2021 3:00 am
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Had made a reservation for a family of 4 for 6:30pm dinner, through the email address. The manager sends a confirmation stating table for 2, I immediately sent a reply highlighting the error and keep calling the place from 11:30am. Must have tried calling 8 times ranging from 11:30 am to 5pm. Our booking was 6:30pm, my only fault was I did not keep up on time to arrive( blaming the terrible traffic island wide,thanks to change in dining restrictions to be enforced from Monday)was at the door at 7pm, was welcomed by the waitress who was courteous, I highlighted the error in booking by the restaurant, apologied for the delay,just when she was letting us in, our comes this Manager, pulls up an attitude, stating the reservation was for 2 and that we were late. I mentioned his flaw on making the booking and said that we were sorry to be late
And that i had called them multiple times to say we were on the way only to be disappointed. He was so rude to say that they have been so busy all day serving and can’t take calls while on service. What attitude is this, we are in a age of technology and one can’t get back to a missed call. The manager was definitely trying to prove this attorney and superiority and I was definitely not going to take it, walked out wishing him good luck. His point was there was another booking at 8:15, in which case all he had to ask me was if I was ok with the time crunch, but there was no humility or any intention to give the customer good respect. He better polish his speaking skills,
I am not sure how the food would have been but hospitality and attitude of the manager sucks.
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