Very bad experience on this occasion - Packhorse Inn Moulton Newmarket - Trade Reservierungs
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🤢 2/5 - Very bad experience on this occasion
By 👻 @Colin L, 12/23/2023 3:00 am
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We love going to the packhorse but on this occasion for Sunday lunch the standard was well below standard. The wife and I both ordered Beef but on this occasion the Beef was cut very thin and my wife’s Beef came with pieces of string in the meat and when I mentioned it to the waiter it was just ignored. I booked this lunch for my wife’s birthday and when booking online there is a question is this a special occasion or something like that so I did put wife’s birthday but she never even received a happy birthday so why ask the question when booking. Next to us was a table of 4 and when they left one of the waiters was rushing around like a headless chicken stumping around on the wooded floor slamming down the glasses and cutlery when setting up for the next sitting and the suddenly pulled the spare chair next to the wife away without saying excuse me or anything at all just grab it . He was running around so much and out of control he even fell over . When I asked for the bill I had my phone open with the chestnut app for the points to be added the waiter said I have to take your phone to scan it . When he returned he just returned with my phone and payment card machine no bill to check what I was paying for . I just paid and left and not very happy with my experience on this occasion.
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