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Ospero | West Hollywood Tripadvisor Reviews
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30 Reviews
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La-La-Land Regality.
Right in the heart of West Hollywood, located on the Sunset Strip, is the Pendry Hotel. It is situated across the street from The Comedy Store, the Rainbow Bar, Whiskey a Go Go, and close to excellent shopping, world class restaurants and other iconic landmarks. My Studio Suite was breathtaking with a spacious footprint exaggerated by an open concept design with a sitting area cuddling a windowed alcove. Floor to ceiling windows afforded stellar cityscape views. The room featured hardwood floors, funky patterned cushions and rugs that provided added pizzazz to the surroundings and opulent modern art-deco furnishings with exciting sapphire and gold accents. A beautifully marbleized bathroom presented itself with all the top-shelf accoutrements. A fleet of eating & drinking venues grace the Pendry helmed by legendary Michelin starred chef, Wolfgang Puck. From the ground-floor Italian trattoria, Ospero, to the rooftop Japanese-California fine dining restaurant ,Merios, to numerous inventive cocktail bars.......this establishment has hospitality options to satisfy any taste. There is much to try from the menus so I relegated my appetite to the Peking Duck with crab fried rice......left my taste buds stunned, The Pendry embraces standard high-end amenities such as a prestigious spa and complimentary well equipped gym. The pool is a pinnacle facility but it's the private club for members that includes a bowling alley that is a big splash. So, if you would like to slumber like royalty, in accommodations that embrace just about everything and even more........then try the..........Pendry......La-La-Land Regality.
Be the first to ReplySplendid stay
Our stay here was great in every way. From doormen to front desk to extremely comfortable accommodations. Hotel is very quiet it is just a couple of blocks off Sunset. We were visiting West Hollywood to attend a concert at the Hollywood Bowl. Which is located about 4 miles away. This hotel is not on a crowded street so departing and arriving in Uber was very easy. We could not have expected more. Thank you Pendry West Hollywood!
Be the first to Replybazaar offers
private card data. They withdrew the money from both. The problems continued when I wanted to extend my stay by another 7 days, as I was satisfied with the accommodation, it is close to my work. I asked the receptionist for a new offer for the next 7 nights in Pendry and to adjust the price, which I expected to be adjusted at least according to the booking price. To my great surprise, she did not show me the room and advised me to make a new reservation online through booking to achieve price optimization. What is nonsense. When leaving the room, I forgot the cream, I asked the cleaning lady to look with it and bring it to me, because I didn't even see the cleaning lady. Please, despite all the mistakes, I am still staying at hotels until 03_27_23 and I would like to have an interview with the manager, as Maja gave me only a poor explanation for my questions regarding payments. Thank you very much for your quick reply. Sincerely
Be the first to ReplyThe Best in The West
This place delivers! We stayed 2 nights for a quick couples trip and it was everything we needed. The room was incredibly furnished, the rooftop amenities are second to none with the pool, the merois bar and merois restaurant. No picture can do justice to the amazing views! While it is not the cheapest place to say, sometimes you do indeed get what you pay for. Definitely coming back to stay again!
Be the first to ReplyPerfect place to stay!
Pendry was perfect in every way! If you are going to LA & want to stay in West Hollywood- this is a great choice! Everything was as it should be and location was great. Hope to be back soon! Wonderful!
Be the first to ReplySpring Break Stay
Customer service was the best I’ve ever had. Treated like royalty from every staff member. Clean rooms and comfortable beds. Great location. Beautiful hotel! My only wish is that the room was a little bigger :)
Be the first to ReplyClassic Hollywood Eloquence
Superb cleanliness, quiet, service-oriented kind staff in a bold, artistic classic Hollywood boutique hotel. Excellent proximity to major destinations (e.g Beverly Hills). Favorite feature: rooms are exceptionally quiet more geared to adults. Loved our stay! Thank you.
Be the first to ReplyUnparalled Luxury Hotel
Best concierge-Adrienne -thank you for your personal touch and for taking such good care of us during our stay! I had a broken leg and you made sure from the moment we got there that we were attended to personally! The details, the attention to customer experience is unparalleled and what’s best is it’s authentic. My home away from home! Thank you Monica and shell Girl Squad and Oh Snaptastic Photo Booth
Be the first to ReplyGood but watch out for the "after the fact charges like amenities"
Over all I enjoyed the stay, however once I had left I had all these extra charges hit my amex which included "amenities" which I had no idea about, and when I questioned them, they explained to me it was for the spa (I didn't use), the internet (I didn't use), the 24/7 gym (I didn't use or know about) and other facilities I didn't use or know about, so after 2 emails and a phone call of me pressing, they did to their credit refund me but makes me wonder just how many others get hit by this and don't complain. I paid upfront and apart from something I may order and use, I expect to know the price beforehand rather than find out later after the fact. Apart from that it was a lovely place to stay and close to everything and the roof top bar is lovely.
Be the first to ReplyBeautiful hotel, great service
Lovely hotel, great service, friendly and warm staff, wonderful concierge service. Rooms are small but well decorated. Note: Hollywood Hills view is just a view of Sunset Blvd, a comedy club and the houses up above. Lovely service and amenities. Gorgeous lobby. Ospero is an excellent restaurant with delicious food and outstanding service and room Service was really good as well.
Be the first to ReplyTravel Like Royalty
If you care about feeling welcomed and appreciated, the Pendry is for you. Everyone from valet, to bellman, to reception associate, to restaurant staff was extremely solicitous. The hotel rooms are beautifully appointed with glorious beds and bed linens. We highly recommend the hotel and look forward to future Pendry experiences.
Be the first to ReplyLoved this Hotel
This was a lovely boutique type Hotel. Rooms were great and well cared for. The rooftop pool was lovely and although small, we were able to find peace and quiet and space to relax. It's not the usual type of Hotel I would choose as it initially appeared for the 'designer crowd' but I am glad we decided to book it as it welcomed all, the location was fabulous within walking distance to several bars and restaurants. The staff were very attentive and friendly. I have no complaints at all, great decor, very swish and glamourous. Thank you Pendry, I hope to be back!.
Be the first to ReplyLovely
Will come again! Hotel is new, hip, clean and happening. Right on Sunset, a. quick uber ride to everywhere. The service was outstanding and they treat you well, which is cool. You truly get what you pay for.
Be the first to ReplyGreat hotel
Great location , service was exceptional, very comfortable trip. Everyone working at the hotel is friendly and goes beyond to make the guest feel comfortable. The spa, restaurants , bars and spa are great too. Highly recommend.
Be the first to ReplyAs good as it gets!
What a fun hotel to stay in. The rooms. The location. The quality of customer service in a city not known for it’s customer service. Angel and Zoe at the front desk were 10/10 and the in room dining is a meal I will be dreaming of for a long time. Right across from the Comedy Store too!
Be the first to ReplyPendry glamor
The Pendry West Hollywood is a wonderful hotel. Service, rooms (small but chic) facilities all exceptional. The only thing that could have made this a perfectly glamorous L.A. stay would have been If breakfast had been served on the roof. I hope they decide to change this. Otherwise fantastic and I’m hella picky. Thanks Pendry
Be the first to ReplyNew hotel in Hollywood
The hotel I believe is a best kept secret in Hollywood. Everyone and everything was magnificent. For some of my associates who had never heard of the pendry hotel are now fans. They will continue to frequent this fabulous establishment. Cheers
Be the first to ReplyStay at the Pendry!
I had an amazing time at the Pendry! The food at Merois is amazing, you have to go and get the Lemon Spike! The pool on the roof is amazing and the views are astounding! I can't wait for my next stay here!
Be the first to ReplyGorgeous and luxe
Something about the shiny black-and-white tiles at the entrance gave me a good feeling that staying here would be a special experience. And fortunately, it wasn't limited to the tiles. From check-in to concierge to pool attendants, the staff is friendly, upbeat, and at your service. Our room was nearly to the top, on the 10th floor, and the views of sprawling Los Angeles are breathtaking. The room decor is bougie, fun, and well thought-out (putting the shower handle opposite the shower head, so one doesn't get blasted with too-hot or too-cold water is genius). We were there only two nights -- I would have been happy to spend the week -- and today, when we left before 4 AM to head to LAX to head back home to New York -- the front desk staff was ready, as was the valet. We'd return in a second.
Be the first to ReplyGreat Hotel; Thoughtful Service
My husband and I frequent the Pendry San Diego and are huge fans of it. Accordingly, we decided to stay at the Pendry West Hollywood back in March. Although there were some issues then, upon my raising them with management, we were invited back and stayed over the Fourth of July weekend. The hotel more than made up for the somewhat disappointing experience of March. At every interaction with staff, we were treated royally. It is a beautiful hotel, with beautiful rooms and a wonderful rooftop pool. The rooftop restaurant, Merois, is really a standout -- we thought so in March and had that thought confirmed during our recent stay. The hotel is well-located, being on the Sunset Strip and a short ride away from Santa Monica Boulevard and the Design District. A special thank you to Conor who listened to and addressed the concerns we expressed and made our most recent experience extra special. We will be back!
Be the first to ReplyStunning Property and Great Location
Had the absolute best girl's weekend at PWH! From the moment we arrived, the team was so welcoming and helpful. Sadee was lovely at the front desk as was Jalen, who helped us with our bags and shared some excellent recommendations.
The rooftop pool is prime LA and Rex at the bar makes the best dirty martinis. Our dinner at Merois was also to die for! Can't wait to come back for round two!
Fabulous
What an amazing hotel! Everything was gorgeous and the people were above and beyond! Everything was completely seamless for our event..The staff was warm,friendly, and acoomadating yet it felt very private at the same time.
Be the first to ReplyA modern, chic hotel that's totally LA
A small hotel (by today's standards) that is completely, effortlessly chic. Had a corner room facing the back courtyard with a view of the sprawling LA area just in front of the windows. Was like walking into a travel blogger's photos. Would definitely recommend a room facing the courtyard area because of the views, but also because I imagine that they're much quieter than the rooms facing Sunset Blvd.
The room is spacious, everything was spotless and clean, and lots of design touches everywhere that anybody could appreciate. The bathroom products smelled great, and the robes were as plush and soft as the bed itself. Bonus points for the in-room steamer to get rid of pesky wrinkles that come from traveling.
Getting an Uber from the hotel is pretty easy, although some get a little confused on pickup since the main entrance is in a courtyard off of Olive Dr. vs. Sunset. I'd say only half of the Ubers I took knew where the entrance was, otherwise wasn't too complicated to find them waiting along Olive or even out front on Sunset.
Like other hotels, just be careful on checkout that no items from the minibar were moved and then later added to your room charge. Had to question three of those charges, but they were easily taken off my bill before checking out.
Beautiful Hotel
Luxurious and spacious rooms, convenient location for many attractions and event spaces. Very attentive but chill staff. The rooftop restaurant/bar was excellent. Well-appointed spa and fitness facilities.
Be the first to ReplyThe place to luxuriate in West Hollywood
We are local to Los Angeles, but wanted a staycation. The Pendry was the perfect fit. It was luxurious and beautiful. The room was well appointed. The staff is professional and polite. The food and drinks were divine.
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