Don't Count on Your Reservation Being Honored - Ophelia Lounge NYC New York - Kaufe eine Reservierung
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🤮 1/5 - Don't Count on Your Reservation Being Honored
By 👻 @Jon K, 05/01/2022 3:00 am
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I went to Ophelia recently (4/27/2022) and it was a terrible experience. I arrived with my guests about 2-3 minutes before our reservation and was told our table would be ready in 5-7 minutes. After 20 minutes of waiting for our table, I went back up to the host station and asked about our table status. Same response: our table would be ready in 5-7 minutes. Gave them about another 5 minutes, checked my phone, and I received an email notification from Open Table noting that Ophelia just went ahead and canceled my reservation. Photo evidence can be provided. I can assure you I was not rude to the two women at the host station (in spite of one of them being quite rude to us). It appeared they just didn't want to seat us.
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