Horrible customer service - Novitá Wine Bar & Trattoria Garden City - Kaufe eine Reservierung
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🤮 1/5 - Horrible customer service
By 👻 @matt d, 12/13/2019 3:00 am
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I went there me and my girlfriend for the first time Saturday night on 12/7/19 at about 9pm there were 3 hostess that were very unprofessional I walked in I asked for a table of 2 they asked if we had a reservation which I didn't know that was required for 2 people I said no they responded you could have a high top or sit outside in the freezing cold we tried to sit outside under the heat lamps which me and my girlfriend were freezing and very uncomfortable the blonde hostess was very rude and I just wanted to move inside to a high top to be warm I saw that there were a few tables opened and asked about them And there were 3 hostesses that could've accommodated us but they refused to do so which their were 3 of them
And they could did something to help us Even if we had to wait and the only high top that was available was with a group of strangers we didn't know which at that point we walked out
Every restaurant I've been to has always accommodated to people regardless of a reservation or not I felt embarrassed because I wanted to take my girlfriend for a nice dinner that is the first time I've ever been there And my last the way we were treated us But there are plenty of other businesses that would appreciate my business unlike this place
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