Bar experience - Nobu Hotel London Portman Square - Trade Reservierungs
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🤮 1/5 - Bar experience
By 👻 @KTJJLondon, 07/07/2022 3:00 am
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I’m a regular as work locally and would presume nobu does good cocktails. However, I have never seen such service. I’m not sure who half the bar staff think they are, but I would never speak out of turn - asking clients who come in to ensure they have “checked in” for a drink. I didn’t want to be rude, but a little lesson - if I am the customer, you walk over to me, be kind and courteous and say, “welcome to Nobu, may I take your name please?”. Instead you get a diva telling you how you should be operating in order to even sit down to then order a drink. Is the world going mad? If I am paying 16 per drink, I expect the service which comes with such a price. On top of this, the cocktails aren’t that good. I know a good cocktail and would say that if they are at this standard, the service should perhaps make up for it which it doesn’t. Hopefully some training can be put in place as otherwise it’s like premier inn but with bad service. Happy to receive an apology/explanation of why the service is the way it is, but probably wouldn’t use it as my local again.
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