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Sunny Isles Beach's Best Hotels that are most frequently booked by customers of Newport Beachside Hotel & Resort
Ranked #12 in Sunny Isles Beach's Best Hotels.
🤢 2/5 - Are you ready for the 411? Here we go.
By 👻 @Nadine J., 09/25/2022 3:00 am
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..all I have to say is RUN when it comes to this alleged "hotel and resort". This venue was booked for my sorority's Founders Day and I was excited to be here until we actually got here. Check-in was smooth and truly appreciated DeeDee who was so helpful. This young lady is cover girl for customer service. She definitely knows how to make a guest feel important! We got to the first room (#432) and it was so dark and reason being the view from the window was of a high cement wall, plus you were able to see people's underwear from the neighboring complex. This was clearly not going to work and got moved to room (#205) which was a brighter room but the room was floor level and had a beautiful view of the food truck and construction workers looking through the bedroom window. We were given another room (#329) which was bigger and better BUT the sink had a slow drain, the TV did not work, the cleaning person does not make up bed just delivers towels! Did I mention there is no room service and there is a $28 per day resort fee BUT nothing works so what am I paying for??? Th ams goodness they reversed the resort fees because of non-working TV. I cannot even believe this is also a timeshare and they are actually giving tours of the place to couples!!!Oh and the best for last the swimming pool was closed due to construction but guests were not notified PRIOR to booking!As I always say some places are some and some places are for others...but this place clearly was NOT for me! All the best to those who visit this "resort."
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