Disregard the negative reviews! - New York-New York Hotel & Casino Las Vegas - Trade Reservierungs
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Ranked #20 in Las Vegas's Best Hotels.
😍 5/5 - Disregard the negative reviews!
By 👻 @Guide647234, 09/02/2022 3:00 am
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Well, I unfortunately lost the very long review I just tried to post here but to summarize, don’t read into the negative reviews! I had read the elevators have issues but it’s because they are remodeling and updating the hotel so some (I only found 1) may run slow. All you have to do is walk 10-20 feet to the next elevator and crisis averted! I encounter only one slow elevator until someone told me to just walk down the hall to the next one which had no issues so all those reviews are just ridiculous 😅. I also read the rooms were dirty and the shower didn’t drain.. no issues there! And I changed rooms due to some loud neighbors blasting music. They were able to change rooms with no issues and even gave me a credit for free drinks/dinner for the troubles (even though no fault of the hotel). My boyfriends parents came on the trip and their room was also spotless and I’ll say the beds and pillows were some of the most comfortable I’ve stayed in! My boyfriends parents had an issue with their safe one night and they promptly fixed the issue and again compensated them for the trouble (none of us asked for that). The other thing I read complaints of was the smell of smoke.. well, you’re in Vegas and most hotels and casinos allow that so if this is such an issue, go to one of the non smoking ones. They did the best they could but it is what it is and wasn’t that bad (coming from a non smoker). They had plenty of security in and outside the hotel which made me safe and secure. The food options were fantastic at NYNY. Big shoutout to Gallagher’s restaurant for the best prime rib, lobster tail and and steak I’ve ever had! Definitely a must try! My only negatives are that the waitress at Nine Fine Irishmen was lacking in her costumer service skill.. maybe she needs a vacation (or maybe just time to retire) as she was a bit rude and cranky. I also wish they had mini fridges in the rooms to hold your water and leftovers.. I get this is typical for Vegas but still would love to have that option. All the staff I encountered were stellar and went out of their way to make my stay wonderful which it was so I’m happy to come back one day ☺️☺️
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