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Mitoushi Brooklyn Tripadvisor Reviews
Latest Reviews On Tripadvisor
9 Reviews
0 Replys |
Aggresive demand for delivery tips
Very unpleasant experience with delivery person demanding 10% tip of the order value. I always give a tip and since it is a tip, not a delivery charge, it is my choice how much to give. I called and confirmed with Mitoushi that there is no delivery charge for my location, but Mitoushi management clearly supports this behavior to demand tips from clients and believes that their clients should pay salary for their delivery people. It's a shame and I will not order from this place again, the food is OK, nothing exceptional that cannot be found half a block away. If you don't want to be treated like dirt, don't buy at this Mitoushi location.
Be the first to ReplyConfused
I always like the Mitoushi in Quentin road, in last winter I finally had guts to try this one in Sheepshead Bay, when I sat down then found out the computer not working so they won’t accept any credit card must go to bank to get cash to pay bill, wow! It sounds like u are in the third world county, it was a very cold winter day with heavy wind outside, I was lucky to have a few dollars in my pocket , good enough to ordered a light lunch , the food was ok not too impressed, kind of Sloppy in a day like this , I saw some customers were panicking! I can’t enjoy my lunch easy in this kind of atmosphere!
Be the first to ReplyHeld hostage to buy poison soup
Staff was very rude and not accommodating to people with gluten allergies. Staff was also untrained in what ingredients the food contains, and potential allergens.
Ordered a few items to go earlier today and asked the hostess about gluten free options. Her response was “nothing is gluten free here. If you want gluten free, go somewhere else”.
Considering this place serves sashimi, that’s complete BS so I called her out on it, to which she responded with “yeah” (kind of like a child who was caught lying that doesn’t have much else to say).
Anyway, I put in an order and was told by the hostess that the clear soup was gluten free. When I came back 10 minutes later to pick up, I was told that the soup was actually not gluten free, and that considering they couldn’t ask me about it as I left for a few, they charged me anyway for the soup and wouldn’t refund it.
This issue was escalated to a waiter, and then a manager, and they still refused to refund the soup.
The staff members we spoke with were extremely rude and made it seem as though dining with them was a privilege. Considering all the options available in the area, I will never come back to this establishment, and I will recommend that my friends and family also stay away.
You guys really suck...
Absolutely horrific customer service
Manager is the worst! My teenagers love this place and eat there all the time. Tonight they ordered and brought the food home. My daughter confirmed that the woman who took the order understood and had her read it back. All good- that is, until they came home and most of the order was wrong. Called up and spoke to her. Then the manager who kept saying he couldn't hear me. The restaurant was loud -- he said it was loud on my end. I kept explaining my house was quiet which it was- no little ones just 3 teens and 2 adults. He yelled that we couldn't prove they made any mistakes and wouldn't give any credit. He refused to give us his name. I'm a professional and spoke nicely and was stunned by this. My husband and 2 kids are heading back there despite us living a distance quite honestly just on principle at this point despite it being so late. I'm certain he will recognize them as they are regulars-- or should I say WERE because with this lack of customer service I will no longer allow them to eat there!
Great sushu, but just Ok on everything else.
Today was out first time at this restaurant, which was heighly recommended to us. We ordered Tri color sashimi ad it was great, fish is very fresh. My husband got muscles and they were a bit rubbery. The Oshi duck had mostly greens and hardly any duck for that they got 4 out of 5 stars. Their take on a Hong Kong duck is pretty bad, I wish they would do it more traditionally. We will definitely return but for fish only. Service was good, they only forgot dish, my miso soup. Minimum 16% gratuity we did not appreciate. Would have left perhaps more, if we were not forced to pay minimum tips. But overall it was ok!
Be the first to ReplyMy favorite sushi in Brooklyn
The sushi there is amazing! They have spicy tuna bowl, yellowtail jalapeño, valentine roll ( without seaweed), Putin roll, volcano roll, shrimp shumai, coconut shrimp! The chairs and couches are very relaxing! Go to mitoushi sushi to get AWESOME sushi!!!!!!
Be the first to Replyexcellent
the decor is nice. the staff is very friendly and welcoming. the restaurant has a good size. Staff tends to disperse clients around the restaurant.The sush and sashimi selection have more variety, in addition quality wise it is better than similar restaurants around midwood. The prices are also different from the others. The portion of the plates are adequate.
Be the first to ReplyYum Sushi, slow service
They have a huge selection of sushi rolls here (amongst other Japanese food) with many of the rolls have a Russian twist to it, a particular favorite of ours was the Odessa special with caviar, fried fish and avocado. However we also enjoyed our other rolls which all had fresh and generous ingredients and would recommend them (tuna tuna, and salmon and avocado with spicy mayonnaise). Not a cheap eat, but good sushi never is.
Be the first to ReplyGreat Sushi.
I love the sushi here. It is fresh and very tasty. I think it is the best Sushi place in Sheepshead Bay. The staff is very pleasant and the atmosphere is very inviting. An all round very enjoyable experience.
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