What happens if my reservation doesn't work or is not accepted by the venue once I arrive? - minibar by José Andrés Washington - Kaufe eine Reservierung
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minibar by José Andrés Washington Reviews from The Last Year
Didn't live up to expectations
We came here for a birthday bar visit as a group of four…. Getting in was interesting, almost “speak-easy’ish.” Once inside, service was challenging, as we had one person in our party with a food allergy that was previously advised to the staff, but seems it was forgotten upon our arrival. The staff was somewhat accommodating. Attention to detail and us by the staff was next to zero (we ordered a small bite and an hour later when we askd where it was she immediately replied “I’ll get it from the kitchen” then must’ve realized it wouldn’t be very good hanging out waiting for a runner that long and said “I’ll check on that.” Then a few mins alter came back and admitted she forgot and just put the order in when we asked about the status of it.) The nice thing is they took care of that small bite, as well as a couple extra drinks, which is very nice, but in a “Michelin class” restaurant/bar, we shouldn’t have elementary issues like the ones we experienced. As for the drinks, they were nicely done! But it was concerning that the server told us they were “pre-portioned.” That’s NOT AT ALL how a craft cocktail bar should operate.
A very enjoyable evening but you pay for it!
We enjoyed our experience here. The flight tasting menus took us on a fun adventure with at times flavorful plates and tasty cocktails. The drinks were delicious but the food at times lacked balance or depth. This is more of a high end cocktail bar then a foodie restaurant. Still a fun experience. Service was a bit slow but very knowledgable. The grilled cheese is a must try!
Great!
Nice food, nice drinks, good atmosphere, helpful and attentive servers. We are really enjoyed it. Will back again!
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What happens if my reservation doesn't work or is not accepted by the venue once I arrive?
By 🦩 @FluffyStar64, 07/08/2021 9:43 pm
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Will the reservation be legit? How can I be reassured upon arrival at the venue? 🤷🏼♀️🤷🏼♀️
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Answer from 🥷🏻 @ColorfulRod45 (07/09/2021 8:25 pm)
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Hey Fluffy, thanks for all the questions :-) We do review every appointment or reservation and encourage customers to rate their seller after transacting to minimize issues like that. But nothing is perfect and should that ever happen you will be able to tab a button "Report a Problem" next to your reservation listing in your Portfolio and the AppointmentTrader Money Back Guarantee will kick in.
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