Purse Stolen while eating at table - Michael Jordan's Steak House Chicago - Kaufe eine Reservierung
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🤮 1/5 - Purse Stolen while eating at table
By 👻 @Redrhino1, 05/22/2022 3:00 am
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The food was average. The steaks came out overcooked. They also had a bluecheese butter on top that was not called out in the ordering, that we did not like. All 6 of us scrapped it off the meat as best as we could as it made the steaks taste bad. Usually anything with bluecheese is called out. Overall impression of the food was it was average. The service was the best part of the restaurant. All the staff is happy and energetic. The GM checked in with us several times as they are very personable and were really fun to be around......Until one of our ladies purse was noticed gone. While we were eating in the upstairs dining hall, a man came up the stairs into the dining hall, loitered around , with a hat on which is against the dress code, then when a group of people walked by our table he snatched the purse from the side of the chair, exited out the back and down a stairwell to Michigan avenue and gone into the night. None of us at the table noticed anything. The security guys pulled all of this off of their security cameras. He was never approached by the hostess, waitress's , security or GM all walking around the same 1,000 sq ft we were in. They then didn't know what to do with us. They apologized but took no ownership over having a relaxed security. They said they have seen problems in the bar but never in the dining hall. Sounds like they know there is a purse snatching issue but are not doing anything to improve the security. We spent $1100 for dinner and the GM never batted an eye at comping anything to make it better. They had 2 waitress's upstairs in our section and they probably should have 4. NO one should have been allowed up the stairs past the hostess station who didn't have a reservation. I would not recommend this restaurant and would recommend you go to Ditkas steak house or STK Steak House. The quality of the food is better other places and this management team truly doesn't seem to care about customers safety.
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