We went yesterday (Aug 7th) for dinner for our Anniversary. - Mastro's Ocean Club Scottsdale - Kaufe eine Reservierung
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🤢 2/5 - We went yesterday (Aug 7th) for dinner for our Anniversary.
By 👻 @Tyler L., 08/08/2022 3:00 am
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We ordered 2 orders of the 8oz Wagyu, both medium. They came out and mine was perhaps a touch Medium Rare, though not a big deal. However, hers was completely rare (entirely red) throughout the inside. Our waiter came by the table and instantly recognized it and took it back for us. The 2nd time it came out, it seemed better for the first 2 or 3 bites but, again, it was red throughout the rest of it. It's like only 1/2 of the meat was cooked. The waiter recognized it and took it back again, this time coming back out with the manager and the meat was cooked Medium as it should've been in the beginning. However, because it had been cooked 3 separate times, the surface was pretty charred and the texture wasn't at all similar to how mine was. At that point, she felt like she was just eating the rest out of obligation and because she was hungry.Very disappointing to say the least. Our waiter was very attentive and courteous and his attempts to make our experience better were appreciated, but the quality of the food was extremely disappointing, especially considering the cost. To have to send back a $150 piece of meat 2 additional times to be cooked properly isn't acceptable.I've enjoyed previous experiences with Mastro's but this experience was very frustrating and underwhelming considering that it was our anniversary and it was a fair bit of money spent. Needless to say, our confidence in this location has been shattered after last night.
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