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😒 3/5 - Lovely hotel but poor service and hot unventilated rooms
By 👻 @Mickp001, 07/31/2022 3:00 am
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Lovely hotel in great location next to a lake and a shopping centre. Modern and trendy with spacious room, comfy bed and modern bathroom. Good selection of buffet breakfast but extra 20 euro per person is steep. I visited during warm summer days up to 27c and the room was far too hot. There is no air con and ventilation was limited through one small opening window. A fan was provided making sleep posible. Hotel reception staff are young and inexperienced and have limited customer service skills. On check out I was not offered the choice to pay in Euros with my credit card - only uk pounds at a poor exchange rate plus commission. NOT ACCEPTABLE. I had to waste 20 minutes finding an ATM to pay cash. CASH in 2022! On top of all that there is a bar next to the lake with sound system and speakers facing the hotel playing loud music much of the day so rooms facing the lake are best avoided. You can close the window and reduce the noise but will lose what little ventilation you had. I’m sure there are better hotels nearby for summer stays. I guess winter would be ok unless the the rooms are overheated…
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