4 stars overall - 5 stars for the food and hostess on the - Lula Cafe Chicago - Kaufe eine Reservierung
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🙂 4/5 - 4 stars overall - 5 stars for the food and hostess on the
By 👻 @J B., 04/16/2024 3:00 am
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4 stars overall - 5 stars for the food and hostess on the day of our visit and 1 star for our waitress. We came in on a Monday and it seemed like there were more people than usual because it was the first warm day of the year, so people were out and about. Makes sense. We were quoted a 45-minute wait time and were called to be seated in 60. Also makes sense because stuff happens. We enjoyed walking around the neighborhood and getting our vitamin D in, so no big deal. As soon as we were seated, we knew what to order and placed our order pretty quickly. Got our food and everything tasted amazing (got the buttermilk pancakes, which are the best in the city and the turkey sandwich with bacon). For reasons we couldn't figure out, our waitress was one-sided beefing with us. We're really low maintenance people and didn't ask for anything, so why she ignored us and maybe was mad with us is confusing. I think she only had the tables on the stage and after we placed our order, she never checked on us and took the longest time to get our check. Ultimately, it took greater than 30 minutes after we asked for a box and placed our napkins on the table to signal we were done to get a check. I had to take a work call so my husband took care of paying the bill while I stepped outside, but he didn't exit the restaurant until after 15-20 minutes I did as he had to ask our waitress for our bill, despite it being past 2 pm and with fewer customers than when we started our meal. When he paid the bill and thanked our waitress, she just looked at him, took the check, and walked away. Huh. The person bussing the table was lovely and very helpful, so she and the hostess really helped offset this really weird experience. I guess we'll be back for the amazing food and otherwise really nice staff, but we're hoping we don't get to work with that particular waitress again. Things that are great at Lula: the turkey sandwich with slaw, pancakes, any of the French toast they offer, and pastries. Things that aren't great: weird service where the waitress is mad at you for reasons unknown.
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