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🤮 1/5 - Disappointed, bad service
By 👻 @Hamza E, 07/20/2023 3:00 am
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Very bad and disappointing service, served the starters in a random order by bringing everything separately and forgot to serve the mains, when asked again they said that they forgot about it and it’s too late for them to get the order in the kitchen. We ended up having no main dishes but only sides when other people were still getting their food. This is just unacceptable from such a restaurant as we always expect the best from them, it is the second time in a row that a problem with service occurred and the only gesture made was to remove the service charge which I refused to pay in the first place. The food is known for being excellent but as long as they forget half of the order there is no point of returning. If anyone from the LPM team is reading this, you should focus again on improving your service and staff manners as this is not what we sign for.
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